An established industry player is seeking a proactive IT 1st Line Support Specialist to join their Amsterdam team. In this entry-level role, you will deliver first-line technical support, manage IT asset procurement, and ensure compliance with security policies. Your strong problem-solving skills and excellent communication abilities will be key as you engage with users and coordinate with external vendors. This is a fantastic opportunity to grow your career in a supportive environment that values continuous improvement and work-life balance. If you are ready to make an impact in the IT field, this role is for you!
Qualifications
2+ years of experience in IT support or helpdesk role required.
Bachelor's degree in IT or related field preferred.
Responsibilities
Provide first-line technical support and troubleshoot IT issues.
Coordinate with external IT vendors and manage asset procurement.
Skills
Troubleshooting
Problem-solving
Communication
Process Improvement
IT Security Best Practices
Education
Bachelor's degree in Information Technology
Equivalent work experience
Tools
Microsoft 365
Active Directory
IT Asset Management Tools
Citrix Receiver
Job description
An established industry player is seeking a proactive IT 1st Line Support Specialist to join their Amsterdam team. In this entry-level role, you will deliver first-line technical support, manage IT asset procurement, and ensure compliance with security policies. Your strong problem-solving skills and excellent communication abilities will be key as you engage with users and coordinate with external vendors. This is a fantastic opportunity to grow your career in a supportive environment that values continuous improvement and work-life balance. If you are ready to make an impact in the IT field, this role is for you!