Mid-Senior IT Support Specialist — Amsterdam

Packsize; Amsterdam; On-site; EUR 45,000 - 60,000; Full time

Job summary

A leading packaging technology firm is seeking an IT Support Specialist to join their team in Amsterdam. This role involves providing essential support for computer environments, focusing on desktop maintenance, user assistance, and hardware/software management. Candidates should have extensive experience in IT support and strong problem-solving skills, along with proficiency in both Windows and Apple systems. The ideal applicant thrives in a collaborative, diverse environment.

Qualifications

• 5+ years of experience in helpdesk technician or similar roles.
• Bachelor’s or master’s degree in information technology or equivalent.
• Proficient with Windows and Apple operating systems.

Responsibilities

• Provide helpdesk support and resolve problems.
• Install, test, and configure workstations and software.
• Maintain inventory of all equipment and software.

Skills

5+ years of experience in IT support

Proficient in Microsoft Office suite

Experience with DNS/DHCP, Client VPN

Fluent in English

Education

Bachelor’s or master’s degree in IT or related field

Tools

Active Directory

IT ticketing systems

Job description

A leading packaging technology firm is seeking an IT Support Specialist to join their team in Amsterdam. This role involves providing essential support for computer environments, focusing on desktop maintenance, user assistance, and hardware/software management. Candidates should have extensive experience in IT support and strong problem-solving skills, along with proficiency in both Windows and Apple systems. The ideal applicant thrives in a collaborative, diverse environment.