Amsterdam Freelance IT Support Technician (L1–L2)

Everience Benelux; Amsterdam; On-site; EUR 46,000 - 65,000; Part time

Job summary

Everience Benelux seeks an IT support professional in Amsterdam for Level 1 and Level 2 support. You will handle end-user support for Office applications, device onboarding, and onboarding users to IT tools, with escalation for more complex issues.

Required fluent Dutch and English, ability to work autonomously, and experience across L1/L2 IT support. This freelance role is based in Amsterdam with on-site work.

Qualifications

• Fluent in Dutch and English.
• Experienced in both Level 1 and Level 2 IT support.
• Comfortable working autonomously (no backup needed).

Responsibilities

• Level 1: end-user support for Office365 and device onboarding.
• Level 2: network-related and escalation for complex IT issues.

Skills

IT support (L1/L2)

Autonomous

Bilingual Dutch/English

Tools

Microsoft Entra ID (Azure AD)

ServiceNow

Deployment tools

Job description

Everience Benelux seeks an IT support professional in Amsterdam for Level 1 and Level 2 support. You will handle end-user support for Office applications, device onboarding, and onboarding users to IT tools, with escalation for more complex issues.

Required fluent Dutch and English, ability to work autonomously, and experience across L1/L2 IT support. This freelance role is based in Amsterdam with on-site work.