Amsterdam Hotel F&B Leader — Guest Experience & Ops

Park Plaza; Amsterdam; On-site; EUR 35,000 - 42,000; Full time

Benefits offered by this job

Birthday bonus €250 gross

25 days holiday + wellbeing day

8% holiday allowance paid yearly inMay

Travel allowance up to €250 net per月

Meal during shift

Heavily discounted hotel rates & 50%+?

Recommend a friend bonus up to €750

Online learning and development

Gym access

Employee benefit store discounts

Pension plan

Discount on collective health ins. VGZ

Job summary

Park Plaza Victoria Amsterdam is seeking an experienced Assistant Food & Beverage Manager to lead daily operations across all F&B outlets, from the restaurant and bar to room service and events.

You will work closely with the F&B Manager to develop SOPs, train staff, manage schedules, control costs, and ensure outstanding guest service in a fast-paced hotel environment. English fluency is required; Dutch is a plus.

Qualifications

• Degree in Hospitality or related field (preferred).
• 2-3 years' experience in F&B management, ideally in a hotel setting.
• Strong leadership and team development skills.
• Proven ability to manage time, scheduling, and operational priorities.
• Experience creating and enforcing SOPs and service standards.
• Excellent communication and problem-solving abilities.
• Proficient in POS systems, F&B software, and Microsoft Office.
• Fluent in English; Dutch is a plus.

Responsibilities

• Supporting daily operations across all F&B outlets, including opening and closing procedures.
• Leading service preparation and ensuring smooth, well-organized shifts.
• Control inventory, minimize wastage, and support cost-efficiency.
• Create staff schedules balancing labor costs with service needs.
• Handle last-minute staffing challenges and maintain shift coverage.
• Ensure compliance with health, safety, and licensing regulations.
• Develop, implement, and update SOPs to improve operational flow.
• Monitor consistency in food, beverage, and service quality across shifts.
• Lead onboarding and training programs for new staff.
• Engage with guests, resolve complaints, and enhance satisfaction.

Skills

Leadership

Team development

Communication

Problem solving

English fluency

Education

Degree in Hospitality or related field

Tools

POS systems

F&B software

Microsoft Office

Job description

Park Plaza Victoria Amsterdam is seeking an experienced Assistant Food & Beverage Manager to lead daily operations across all F&B outlets, from the restaurant and bar to room service and events.

You will work closely with the F&B Manager to develop SOPs, train staff, manage schedules, control costs, and ensure outstanding guest service in a fast-paced hotel environment. English fluency is required; Dutch is a plus.