Account & Customer Service Specialist – Hybrid

LyondellBasell; Rotterdam; On-site; EUR 41,000 - 49,000; Full time

Benefits offered by this job

Remote work options

Competitive salary package

Job summary

LyondellBasell is seeking an Account Specialist I to manage a customer portfolio, ensuring delivery, invoicing, and issue resolution within the domestic and/or export order fulfillment process.

You will work with Planning, Sales, Business and Supply Chain to maximize value for the company, while maintaining governance, data accuracy, and strong customer relationships in a fast-paced environment.

Qualifications

• College degree preferred or equivalent experience.
• IT capabilities including SAP and MS Office.
• Minimum of 2 years in Customer Service and/or Supply Chain.
• Fluent in written and verbal English; another European language is a plus.

Responsibilities

• Deliver top-tier customer service to your portfolio of customers.
• Coordinate product availability, transportation, and delivery.
• Ensure accurate invoicing and act as the primary customer interface.
• Collaborate with Planning, Sales, Business and Supply Chain to maximize value for LYB.
• Back-up other businesses within the group when needed.

Skills

SAP

MS Office

English proficiency

Education

BSc./MS in relevant field

Job description

LyondellBasell is seeking an Account Specialist I to manage a customer portfolio, ensuring delivery, invoicing, and issue resolution within the domestic and/or export order fulfillment process.

You will work with Planning, Sales, Business and Supply Chain to maximize value for the company, while maintaining governance, data accuracy, and strong customer relationships in a fast-paced environment.