Senior Account & Logistics Specialist (Hybrid)

LyondellBasell; Rotterdam; Hybrid; EUR 46,000 - 57,000; Full time

Benefits offered by this job

Remote work up to 2 days/week

Competitive salary package

Job summary

LyondellBasell in the Netherlands seeks a Senior Account Specialist to deliver top-tier customer service, manage a customer portfolio, and support domestic/export order fulfillment. You will coordinate with Planning, Sales and Supply Chain to ensure timely delivery, accurate invoicing and data integrity in SAP.

Strong English skills are essential, along with 3–4 years in Customer Service or Supply Chain and a valid Dutch work permit.

Qualifications

• Bachelor’s degree or formal qualification in Customer Service.
• Knowledge of MS Office, Excel and SAP is mandatory.
• Minimum of 3–4 years in Customer Service and/or Supply Chain.
• Export experience preferred.
• Excellent level of English is required.
• Reside in the Netherlands and eligible to work without visa sponsorship.

Responsibilities

• Deliver high-quality service to customers and handle requests professionally.
• Coordinate with Planning, Sales, Business and SC to maximize value.
• Back-up all businesses within the group and assist operational issues.
• Participate in supply chain and interdepartmental projects.
• Contribute ideas to improve processes within Customer Service.
• Develop relationships with stakeholders to meet targets.
• Ensure governance policies and company work ethic are followed.
• Maintain accuracy of Customer Master Data in SAP.

Skills

Export experience

English proficiency

Education

Bachelor’s degree in Customer Service or related

Tools

SAP

MS Office

Excel

Job description

LyondellBasell in the Netherlands seeks a Senior Account Specialist to deliver top-tier customer service, manage a customer portfolio, and support domestic/export order fulfillment. You will coordinate with Planning, Sales and Supply Chain to ensure timely delivery, accurate invoicing and data integrity in SAP.

Strong English skills are essential, along with 3–4 years in Customer Service or Supply Chain and a valid Dutch work permit.