puestos de Office en Alemania

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This role involves managing front-desk operations and providing administrative support to ensure a welcoming environment, efficient office functioning, and effective communication within the organization, while promoting workplace safety and compliance.

Job Responsibilities:

1. Welcome and direct guests professionally, provide accurate information, maintain a clean waiting area, follow security protocols, notify staff of arrivals, gather feedback, and implement VIP protocols to ensure a smooth and professional experience, maintaining high standards for guest service and operational efficiency at MCMC.
2. Answer calls professionally, greet callers warmly, understand their needs, provide accurate information or direct them appropriately, transfer calls efficiently, and handle international call requests seamlessly, ensuring a positive caller experience and smooth operations.
3. Manage room availability, respond to inquiries, send confirmations, handle modifications and cancellations, and ensure meeting rooms are clean and ready, supporting seamless organizational operations.

Administrative Support:

Ensure ISO 9001:2015 compliance through daily document filing and effective use of front office applications like Navori for digital signage and Evoko/Outlook for room reservations, enhancing operational efficiency and standards adherence at MCMC.

• Maintain ISO 9001:2015 compliance by daily filing of required documents.
• Utilize front office applications such as Evoko, Outlook Calendar (for room reservations), Cisco, and Ring Master effectively.

Ad-hoc: Parking Claim Processing

• Accurately and promptly process parking submissions by data entry, validation against supporting documents, ensuring timely reimbursement, and maintaining administrative efficiency.

Qualifications and Experience:

• Minimum Sijil Pelajaran Malaysia (SPM) or equivalent qualification.
• 1 to 3 years experience as a receptionist or in office administration.

Other Attributes:

• Proficiency in Microsoft Word, Excel, and Outlook.
• Effective call handling skills.
• Fluent in English and Malay, both verbal and written.
• Professional appearance and demeanor.
• Strong attention to detail, organizational skills, and the ability to handle multiple tasks.
• Ability to communicate clearly, professionally, and courteously.
• Flexibility to adapt to changing routines and handle unexpected requests calmly.
• Team-oriented attitude, maintaining discretion and respecting privacy.

Note: This is a contractual position based at MCMC HQ, Cyberjaya.