Jobs in Petaling Jaya, United States
Mandarin-Speaking Beauty Consultant | High Commission
THE SKIN BRIGHTENING Sdn Bhd
Senior Business Conduct & Compliance Lead
Amway
Beautician cum Consultant
THE SKIN BRIGHTENING Sdn Bhd
Business Conduct Executive III
Amway
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Bjak Sdn Bhd
Special Officer to CEO
Bjak Sdn Bhd
Sales Interior Designer — Flexible Schedule + Commission
AATAS LIVING SDN. BHD.
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Senior IR Investigations & Employee Relations Lead
GD Express
Executive – Employee & Industrial Relations
GD Express
Branch Manager: Growth & Operations Leader
GD Express
Senior IT Operations & Infrastructure Lead
S&P Industries
Sales Planning & Supply Chain Forecasting Executive
Giant Hypermarket
People & Culture Executive: Talent, Onboarding & Brand
Hiredly
Loan Operations Analyst: KYC, Processing & Servicing
InstaDuit
Executive, Sales Planning Support (Supply Chain Demand Planning)
Giant Hypermarket
People & Culture Executive
Hiredly
Senior / IT Executive
S&P Industries
Loan Operations Executive
InstaDuit
Water Filtration Sales Executive
Redradar International
Order Processing & Logistics Specialist
Asia Recruit
Front Executives
Job summary
A logistics company in Malaysia is looking for a customer service representative. The ideal candidate will have a diploma in Business Administration or a related field and 1 year of customer service experience, preferably in courier or logistics. Strong communication skills in English and Bahasa Malaysia are essential. Responsibilities include handling customer inquiries, problem-solving, and operating POS systems. The position requires a presentable and customer-oriented personality, strong work ethics, and the ability to multitask and manage time efficiently.
Qualifications
- Fresher or at least 1 year of experience in customer service or retail.
- Experience in courier/logistics is an advantage.
- Ability to handle customer complaints effectively.
Skills
Education
Minimum SPM / Diploma in Business Administration, Customer Service, or related field.
Fresher / At least 1 year of experience in customer service, retail, or front desk role (experience in courier/logistics is an advantage).
Strong communication skills in English and Bahasa Malaysia (additional languages will be an advantage).
Good interpersonal and customer-handling skills.
Basic knowledge of courier/shipping processes and documentation.
Proficiency in Microsoft Office (Word, Excel) and basic computer operations.
Ability to operate point-of-sale (POS) system and scanning devices.
Good problem-solving skills and ability to handle customer complaints effectively.
Presentable, polite, and customer-oriented personality.
Detail-oriented and accurate in data entry and parcel handling.
Ability to work under pressure in a fast-paced environment.
Punctual, reliable, and responsible with strong work ethics.
Team player with a positive attitude.
Willing to work on weekends and public holidays, based on shift/roster.
Ability to lift and handle parcels up to 15–20 kg.
Must be able to multitask and manage time efficiently.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.