Customer Service jobs in United States

Job summary

A retail optical company located in Negeri Sembilan is looking for a team-oriented optical assistant to help customers select eyewear and ensure quality standards are met. Responsibilities include assisting during eye examinations, managing inventory, and providing excellent customer service. While prior experience in the optical industry is advantageous, strong sales skills and the ability to work in a fast-paced environment are essential. The ideal candidate will have good communication skills and a fashion-conscious outlook.

Qualifications

• Experience in the optical or retail eyewear industry is a plus.
• Strong customer service skills with high initiative required.
• Excellent communication skills in both spoken and written format.

Responsibilities

• Assist customers in selecting suitable frames and lenses.
• Support Optometrists during eye examinations.
• Manage inventory of frames, lenses, and optical products.
• Ensure quality standards in frame fitting and lens dispensing.