Sales Operations Specialist — Drive Growth & KPIs

UR Collections; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Kuala Lumpur is seeking motivated individuals to join their sales team. The ideal candidates should possess a minimum of SPM and have experience in sales or related fields. Responsibilities include promoting items through various channels, retaining existing customers, achieving sales targets, and providing excellent customer service. The company offers a range of benefits including allowances, overtime pay, and career development opportunities.

Benefits

SOSCO

Allowances

Overtime pay

Annual salary increases

Bonuses

Career development

Nearby public amenities

Staff discounts

Birthday celebrations

Qualifications

• Candidates must have Malaysian citizenship.
• Prior experience in sales or related fields is required.
• Strong communication skills in both English and Bahasa Malaysia are essential.

Responsibilities

• Promote new items through telegram and customer groups.
• Attract back old customers who have not purchased recently.
• Provide exceptional service to customers.
• Complete customer orders efficiently.
• Identify and find new customers.
• Collaborate effectively within the operations team.
• Achieve sales targets and KPIs.
• Assist the operations department as needed.

Skills

Sales experience

Communication in English

Communication in Bahasa Malaysia

Customer service skills

Problem-solving skills

Proactiveness

Education

SPM and above

Job description

A retail company in Kuala Lumpur is seeking motivated individuals to join their sales team. The ideal candidates should possess a minimum of SPM and have experience in sales or related fields. Responsibilities include promoting items through various channels, retaining existing customers, achieving sales targets, and providing excellent customer service. The company offers a range of benefits including allowances, overtime pay, and career development opportunities.