Customer Service jobs in United States

"It's just another office job" Well you're not wrong, but what's the difference? We are putting together a team of Avengers but instead of fighting monsters, our mission is to let the world know about Malaysia through our products, company and even you as an individual. Some days it feels like a battlefield but we do celebrate for our victories!

• A minimum Diploma in any field
• 1-3 years minimum of working experience, plus points if in a similar role
• Strong communication and problem‑solving skills
• Ability to work independently and as part of a team
• Attention to detail and organizational skills to manage multiple tasks and deadlines
• Ability to use computer software, including Microsoft Office and shipping management systems
• Ability to work in a fast‑paced environment and adapt to changing priorities
• Able to handle repetitive daily routine yet flexible when problems arise

• Coordinate with shipping carriers to ensure timely and smooth delivery of export shipments
• Prepare and process shipping documents, including export declarations and certificates of origin
• Verify and ensure that all necessary documents are complete and accurate
• Communicate with clients and internal stakeholders to resolve any issues or concerns
• Monitor and track shipment movements to ensure timely arrival at destination
• Investigate and report any discrepancies or issues with stocks and shipping schedule
• Maintain accurate and up‑to‑date records of shipments and related documents
• Provide excellent customer service and support to clients

• EPF/Socso
• Annual leave
• Sick Leave
• 5 Working days