Car Rental Concierge & Ops Specialist

TRIPPAL HOLIDAY SDN. BHD.; Sepang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A vehicle rental company in Sepang, Selangor is seeking a dedicated team member to assist customers with vehicle selection, handle inquiries, and manage various vehicle operations. You will perform inspections, maintain accurate records, and ensure that vehicles are ready for each renter. The ideal candidate should have at least 1 year of experience and a Diploma or Bachelor’s degree. Strong customer service skills and attention to detail are essential for this role.

Qualifications

• Minimum 1 year of working experience in the related field.
• Preferably candidates staying in Sepang area.

Responsibilities

• Assist customers with vehicle selection and explain rental policies.
• Handle inquiries and resolve complaints efficiently.
• Perform pre-rental inspections and ensure vehicles are ready for the next renter.
• Maintain accurate records of rentals and manage reservation systems.

Skills

Customer service skills

Communication skills

Attention to detail

Problem-solving skills

Sales abilities

Basic administrative skills

Education

Diploma/ Bachelor’s Degree in any field

Job description

A vehicle rental company in Sepang, Selangor is seeking a dedicated team member to assist customers with vehicle selection, handle inquiries, and manage various vehicle operations. You will perform inspections, maintain accurate records, and ensure that vehicles are ready for each renter. The ideal candidate should have at least 1 year of experience and a Diploma or Bachelor’s degree. Strong customer service skills and attention to detail are essential for this role.