The Assistant IT Manager supports the IT Manager in overseeing the resorts technology infrastructure and IT operations. This role involves managing IT projects, providing technical support, and ensuring the smooth operation of all systems and networks. The Assistant IT Manager helps enhance the guest experience and improve operational efficiency through effective technology management.
ASSISTANT IT MANAGER RESPONSIBILITIES:
Key Responsibilities:
1. IT Infrastructure Support
2. System Administration
3. Network Security
4. User Support and Training
5. Project Management
6. Budget Management
- Establish and maintain relationships with IT vendors and service providers.
- Assist in negotiating contracts and service agreements to ensure the best value for the resort.
- Monitor vendor performance and ensure compliance with service level agreements (SLAs).
Qualifications:
- Bachelors degree in Information Technology, Computer Science, or a related field.
- Proven experience in an IT role, preferably in the hospitality industry.
- Strong knowledge of IT infrastructure, systems administration, and network security.
- Excellent problem-solving and decision-making skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and projects effectively.
- Proficiency in IT management software and tools.
- Certification in relevant IT fields (e.g., CompTIA, Cisco, Microsoft) is a plus.
Key Competencies:
- Technical expertise and innovation.
- Strong support and troubleshooting skills.
- Project management and organizational abilities.
- Adaptability to a fast-paced and dynamic work environment.
Interested candidate do apply online or WhatsApp to +6012 - 612 1287 (Alex)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.