Application Consultant

Global Placement; Kuala Lumpur; Remote; MYR 30,000 - 50,000; Full time

Job summary

A growing company in Kuala Lumpur seeks an Application Consultant to manage end-to-end project implementations, ensuring customer success. You'll lead pre-sales activities, provide technical support, and collaborate with teams to deliver outstanding solutions. Ideal candidates are tech-savvy with strong project management skills.

Qualifications

• 1+ years experience in application support or project delivery.
• Strong project management and troubleshooting skills.
• Confident in conducting product demos across multiple product lines.

Responsibilities

• Lead pre-sales activities, product demonstrations, and develop proposals.
• Manage project implementation including training plans, UAT, and documentation.
• Deliver post-sales support with a customer-centric approach.

Skills

Project Management

Troubleshooting

Communication

Time Management

Team Collaboration

Leadership

Education

Bachelor's degree or diploma in IT, Computer Science, or related field

Job description

We're Hiring: Application Consultant

Employment Type: Full-time
Reports To: General Manager
Experience Required: 1+ years
Education: Bachelors degree or diploma in IT, Computer Science, or a related field

Are you passionate about delivering technology-driven solutions and ensuring customer success? Join our growing team as an Application Consultant and take charge of end-to-end project implementation from pre-sales to post-go-live support. If you're tech-savvy, client-focused, and thrive under pressure, we want to hear from you!

This is a remote work opportunity!

Key Responsibilities

• Lead pre-sales activities, product demonstrations, and develop winning technical proposals.

• Manage project implementation, including requirement studies, training plans, UAT, and documentation.

• Deliver post-sales support with a customer-centric approach to ensure satisfaction and retention.

• Collaborate with internal teams, clients, and partners to drive successful project delivery.

• Uphold company standards for HSE, QMS (ISO 9001), and customer communication best practices.

You'll Succeed In This Role If You Can

• Create compelling demos and presentations tailored to client needs.

• Conduct end-user training and provide ongoing support.

• Monitor customer adoption and satisfaction post-implementation.

• Provide feedback and continuous improvement suggestions to management.

• Align with company HR, QHSE, and Customer Service policies.

️ Skills & Qualifications

• 1+ years experience in application support or project delivery.

• Strong project management and troubleshooting skills.

• Confident in conducting product demos across multiple product lines.

• Excellent communication and time management skills.

• Strong leadership and team collaboration abilities.

• Ability to work effectively under pressure and tight deadlines.

Key Performance Indicators

• Customer Retention Rate

• Customer Satisfaction Score

• Project Timeliness and Budget Compliance

• Post-Training Support Requests

• Support Response Times

Why Join Us?

You'll be part of a mission-driven team committed to excellence, innovation, and customer success. We offer a supportive environment where your ideas matter, and your growth is our priority.

Ready to deliver impact?

Apply now!