Solutions Analyst

Link Compliance; Kuala Lumpur; On-site; MYR 60,000 - 96,000; Full time

Job summary

A leading IT services provider seeks a proficient Solution Analyst to design and deliver web application solutions. This role demands a blend of business analysis and technical expertise, ensuring designs meet both business needs and technical robustness. Candidates should possess a relevant bachelor's degree and a track record of success in solution design roles.

Qualifications

• At least 3 years of experience in business analysis, software analysis and design, or solution design roles.
• Proficiency in creating and interpreting Entity-Relationship Diagrams (ERD).
• Strong knowledge of relational database concepts and SQL.

Responsibilities

• Study and analyze user and business requirements for web applications.
• Collaborate with software engineers and operations teams to implement designs.
• Create and maintain database designs for optimal data management.

Skills

Analytical skills

Problem-solving skills

Communication skills

Collaboration skills

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Systems

Bachelor's Degree in related field

Tools

SQL

Entity-Relationship Diagrams (ERD)

Job description

We area leading IT services provider with over 30 years of experience in delivering comprehensive IT solutions.

The Solution Analyst is responsible for designing and delivering web application solutions that align with user and business needs. This role combines business analysis with a strong technical foundation in relational database design and solution architecture. The Solution Analyst ensures that the application design not only supports workflows and business processes but is also technically robust and scalable.

Job Responsibilities:

• Study and analyze user and business requirements to develop end-to-end logical designs for web applications.
• Write user stories, workflows, and process flows to clearly define the solution's functionality and usability.
• Create and maintain Entity-Relationship Diagrams (ERD) and relational database designs for optimal data management and integration.
• Design SQL databases, including schema definition, normalization, and optimization for performance.
• Develop wireframes/mockups to illustrate the intended user interface and interactions.
• Collaborate closely with software engineers, quality assurance testers, and operations teams to refine and implement the design, ensuring alignment with requirements.
• Provide guidance and recommendations for improving existing systems to enhance user experience and operational efficiency.
• Think holistically about the solution, integrating technical design, user experience, and business goals.

Job Requirements:

• Bachelors Degree in Computer Science, Information Systems, or a related field.
• At least 3 years of experience in business analysis, software analysis and design, or solution design roles.
• Strong knowledge of relational database concepts and SQL, including hands-on experience designing and implementing databases.
• Proficiency in creating and interpreting Entity-Relationship Diagrams (ERD).
• Relevant knowledge in web application design, including UI/UX best practices and standards.
• Excellent analytical and problem-solving skills with a solution-oriented mindset.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
• Experience with Environmental, Social, and Governance (ESG) is a plus.