WSS Invoicing Coordinator Shared Services

Wilhelmsen Ship Management; Kuala Lumpur; On-site; MYR 47,000 - 74,000; Full time

Job summary

Wilhelmsen Ship Management in Kuala Lumpur is hiring an Invoicing Coordinator to join Shared Services. You will ensure accurate invoice production and timely dispatch to customers within the region, aligning with established procedures and KPIs.

Responsibilities include verifying delivery notes, products, quantities, prices and discounts, coordinating with Customer Services on terms, and handling electronic invoicing and print dispatch workflows.

Qualifications

• Proficiency in Business English, written and spoken.
• Strong MS Excel skills: tables, formatting, data tables and shortcuts.
• Good written and spoken English for formal emails.
• Familiar with ERP systems and Office 365.

Responsibilities

• Prepare and dispatch accurate invoices with supporting documents.
• Coordinate with Customer Services on missing terms or prices.
• Match delivery receipts and cylinder invoices as applicable.
• Coordinate electronic invoice dispatch and printing for local teams.
• Serve as first contact for missing invoices and copy invoice requests.
• Escalate invoice dispatch or late delivery issues to Customer Services.
• Follow up complaints through the improvement/complaint system.

Skills

MS Excel

MS Outlook

Business English

ERP systems

Office 365

Attention to detail

Education

Diploma / Degree Holder

Tools

ERP system

Office 365

MS Outlook

Job description

WSS Invoicing Coordinator Shared Services### WSS Invoicing Coordinator Shared ServicesApply: Kuala Lumpur: Full time: Posted Today: JOBREQ\\_13362Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.JOB DESCRIPTIONJob Title:CoordinatorTeam:InvoicingReports To:Team Leader**OVERVIEW**: The position of Invoicing Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.**Key Responsibilities & Tasks:*** Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc...* Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges* Match the relevant delivery receipt note to the invoice when applicable* Match the relevant supporting documents for cylinder invoices* Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe* Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days* Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests* Escalate directly to respective Customer Services on problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes.* Follow up complaints/ non compliances through improvement/complaint system in place.**Qualifications, Requirements and Additional Preferences** * Diploma / Degree Holder* Has 2 to 4 years of related work experience* Good understanding about nature of the job, process and other related tasks* Problem Solving- Ability to solve minor issues in daily routines**Skills and Competencies***Language Skills** Good Business English writing and speaking skills (able to express thoughts using the good common English phrases)*Computer Skills** MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts* MS outlook / Email - Able to write both formal and informal emails clearly* Basic knowledge of ERP system / Office 365*Individual Competencies** Ability to perform the tasks assigned to them independently or with minimum supervision* Attention to Detail* Quick Learner* Committed and Able to deliver* Team Player - Able to collaborate with team members, Be flexible and positive attitude* Achieve monthly KPI targets set by the management team-*Maintain Error Ratio -1%**-Lay days**-Individual Productivity**-Handling Days**-Response Time*#WSS