Administrative Assistant: Front Desk & Workshop Operations

Transmatic Autobenz Sdn Bhd; Nilai; On-site; MYR 25,000 - 36,000; Full time

Job summary

Transmatic Autobenz Sdn Bhd is seeking an Administrative Assistant to support daily administrative and workshop operations. You will handle front desk customer service, inquiries, scheduling, and data entry to keep records accurate.

The role involves cash and payment administration, inventory checks, and general office duties ensuring smooth workshop workflows. Ideal candidates have STPM or Diploma in relevant fields, up to 1 year of related experience, and strong Bahasa Malaysia skills; English

Qualifications

• Minimum STPM or Diploma in Administration, Management, Business or related field.
• Preferably 1 year of working experience in administration, management, inventory or related field.
• Good command of Bahasa Malaysia; basic/intermediate English is an advantage.
• Good communication and interpersonal skills.
• Able to work independently with minimal supervision.
• Good organizational and multitasking skills with ability to prioritise tasks.
• Proficient in Microsoft Office and general computer applications.
• Responsible, trustworthy and able to maintain confidentiality.

Responsibilities

• Welcome and assist customers professionally at the workshop front desk.
• Respond to general inquiries via walk-in, phone calls and WhatsApp.
• Remind customers of appointments and follow up on attendance.
• Update customer and vehicle information in the system.
• Ensure service records, quotations and invoices are complete and accurate.
• Verify payment status before vehicle handover.
• Maintain daily data entry and records.
• Assist with general administrative and ad-hoc duties.
• Monitor daily petty cash usage and payments to suppliers and utilities.
• Record operating costs such as advertising and staff meals.
• Perform daily closing procedures for card transactions.
• Check stock received from suppliers and monitor inventory levels.
• Arrange replenishment when stock is low and maintain workspace cleanliness.
• Support vehicle intake procedures and assist the Service Advisor for smooth flow.
• Assist with warranty card explanations and other customer requirements.
• Carry out other duties as assigned by Management.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Organization

Multitasking

Independent work

Customer service

Education

STPM / Diploma in Admin/Management/Business

Tools

Microsoft Office

Job description

Transmatic Autobenz Sdn Bhd is seeking an Administrative Assistant to support daily administrative and workshop operations. You will handle front desk customer service, inquiries, scheduling, and data entry to keep records accurate.

The role involves cash and payment administration, inventory checks, and general office duties ensuring smooth workshop workflows. Ideal candidates have STPM or Diploma in relevant fields, up to 1 year of related experience, and strong Bahasa Malaysia skills; English