WMS Systems Specialist

DHL Asia Pacific Shared Services Sdn Bhd; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

DHL Asia Pacific Shared Services Sdn Bhd is seeking an experienced IT professional to implement and support WMS, ERP and related IT solutions. You will configure and integrate systems, collaborate with business units, and lead technical projects to deliver reliable warehouse operations.

The role requires strong SQL/data analysis skills, experience with reporting tools, and knowledge of APIs and data mapping. You’ll work with DHL IT Services in a dynamic logistics environment in Penang.

Qualifications

• Bachelor’s degree in Computer Studies, IT or equivalent.
• Minimum 5 years of experience implementing and supporting WMS systems (3PL preferred).
• Strong knowledge of B2B/B2C integrations (APIs, data mapping, protocols).
• Proficient in Crystal/Jasper Reports or SSRS; good SQL and data analysis.
• Knowledge of VBA, PL/SQL and BI tools (Power BI an advantage).
• Understanding of WMS and ERP systems.

Responsibilities

• Lead WMS implementations and configurations, including integrations.
• Translate business needs into IT solutions with stakeholders.
• Manage projects and ensure UAT success and documentation.
• Perform system installations, upgrades, and third-party integrations.
• Ensure incidents are resolved within SLAs and pursue process improvements.

Skills

WMS

ERP systems

SQL and data analysis

API & data mapping

Reporting tools (Crystal/Jasper/SSRS)

Education

Bachelor’s degree in Computer Studies/IT

Tools

Power BI

Crystal Reports

Jasper Reports

SSRS

PL/SQL

Job description

DHL Asia Pacific Shared Services Sdn Bhd 4.2 View all jobs

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Responsible for WMS and other functional implementation (PI- Process Improvement) which include system configuration, build and integration.
• Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions.
• Responsible of leading the conversation with internal and external stakeholders to perform business and technical process mapping.
• Lead and train super users, operations team on new implementation, and ensuring UAT is a success.
• Responsible for creating and maintaining technical documentations throughout the project lifecycle.
• Perform application installation and upgrade, including configuration and integration with third party solutions.
• Ensure service requests and incidents are resolved within SLAs.
• Perform study and implementation of new IT solutions to the business in a timely and quality manner.
• Propose new modification when required and work with our WMS provider to deliver solution.
• Constantly look for and recommend process / system improvement to business.
• Manage projects as assigned from time to time.
• Investigate and resolve technical issues encounter by users.

Requirements

• Bachelor’s degree in Computer Studies, Information Technology or
  equivalent.
• A minimum of 5 years of experience in implementing and supporting WMS
  systems, preferably in a Third-Party Logistics (3PL) environment.
• Good knowledge and experience in common B2B and B2C integration technologies (i.e. protocols and message standards, requirements and data mapping, API, visibility tools etc.)
• Excellent in Crystal Report, Jasper Report, SSRS or any other reporting services.
• Excellent in SQL command , data analysis and database design.
• Knowledge of VBA, PL/SQL and Experience in Business intelligent tool. E.g. Power BI will be added advantage.
• Good understanding of Warehouse Management System (WMS) and ERP Systems.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Logistics, Freight & Delivery Services 1,001-5,000 employees

About Us

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

About Us

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.