WMS Solutions Architect & Implementation Lead

DHL Supply Chain

George Town

On-site

Confidential

Full time

5 days ago

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Benefits offered by this job

Health insurance

Job summary

DHL Supply Chain in Malaysia is seeking an experienced IT professional to drive WMS implementations, system configurations, and integrations. You will collaborate with operations, PI teams, and external vendors to translate business needs into scalable IT solutions.

The role requires strong SQL, data analysis, reporting skills (Crystal Reports, Jasper Reports, SSRS) and experience with BI tools such as Power BI.

Qualifications

Bachelor’s degree in Computer Studies, Information Technology or equivalent.
Minimum 5 years of experience implementing and supporting WMS systems in a 3PL environment.
Strong knowledge of B2B and B2C integration technologies (APIs, data mapping, protocols).
Excellent reporting skills (Crystal Reports, Jasper Reports, SSRS).
SQL, data analysis and database design experience.
Knowledge of VBA, PL/SQL; BI tools like Power BI is a plus.

Responsibilities

Lead WMS implementation and system configurations.
Collaborate with business/operation teams and PI teams to translate needs into IT solutions.
Lead conversations with stakeholders for process mapping.
Train super users and operations teams; ensure successful UAT.
Create and maintain technical documentation throughout the project lifecycle.
Perform application installation and upgrade; integrate with third‑party solutions.
Ensure service requests and incidents are resolved within SLAs.
Propose and implement new IT solutions to the business with WMS provider.
Identify process/system improvements and manage projects as assigned.
Investigation and resolution of user technical issues.