Warehouse Supervisor - Last Mile, SPX Express (Bayan Lepas, Penang)

SPX Xpress (Malaysia) Sdn. Bhd.; Bayan Lepas; On-site; MYR 39,000 - 61,000; Full time

Job summary

Shopee is seeking a logistics coordination role in Penang to oversee tasks for sorters and drivers, receive parcels from linehaul, and schedule daily driver activities. The role emphasizes driver performance, customer service, and safety policy adherence within an agile, fast-paced environment.

Based in Penang with rotational shifts, the candidate should have basic Excel skills and be comfortable in a dynamic setting.

Qualifications

• Based in Penang/Kedah/Perak encouraged to apply
• Willing to work 12-hour rotational shifts
• Basic Microsoft Excel skills
• Experience in logistics operations advantageous
• Familiarity with postcodes, routing and mapping
• Excellent leadership and communication skills
• Able to adapt in an agile environment
• Fast learner in a dynamic setting

Responsibilities

• Delegate tasks for sorters and drivers based on headcount
• Receive and inbound parcels from linehaul
• Coordinate and schedule daily activities with drivers to ensure timely delivery
• Monitor driver behavior and maintain high customer service levels
• Assist fleet team lead with deployment and training of new drivers
• Monitor and report KPI compliance
• Ensure safety policies and SOPs for in-hub parcel collection

Skills

Excel skills

Logistics experience

Postcodes/routing/mapping

Leadership

Communication

Agile mindset

Adaptability

Fast learner

Education

Diploma/Degree in Business, SCM, Engineering

Job description

Delegate tasks for sorters & drivers depending on the number of headcounts

Receive and inbound parcels from the linehaul team

Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner

Monitor driver behavior and ensure a high level of customer service

Assist the fleet team lead in deployment and training of new drivers where applicable

Monitor and report KPI compliance

Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

Requirements:

Candidates currently based at Penang / Kedah / Perak are encouraged to apply

Willing to work in a rational shift basis depending on business needs.

Basic Microsoft Excel skills

Experience in logistics operations would be an advantage

Familiarity with postcodes/routing/mapping would be of good use

Excellent leadership and communication skills

Able to adapt in an agile environment

Fast learner, comfortable with a dynamic environment

Diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous

Able to work on a 12-hours rotational shift basis

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.