Warehouse Operations Lead: Team Builder & KPI Driver

Joinimagine; Johor; On-site; MYR 90,000 - 130,000; Full time

Job summary

DHL Supply Chain is seeking an experienced Operations Manager based in Johor Bahru to lead and develop mid-to-large teams in contract logistics. You will ensure smooth warehouse operations, manage manpower and equipment, and drive compliance with safety and quality standards.

Proficiency with WMS/ERP and Excel is essential, along with strong English communication. Join DHL and contribute to delivering reliable logistics services, managing budgets, and continuously improving KPIs across the

Qualifications

• Minimum 5–7 years of relevant experience in contract logistics, warehouse operations, or a related field.
• Diploma or Degree in any discipline.
• Demonstrated leadership experience in managing and developing medium to large-sized teams.
• Good command of written and spoken English.
• Proficient in WMS, ERP systems, and Microsoft Excel.
• Knowledge and experience in Free Zone and bonded warehouse operations will be an added advantage.
• Willing to be based in Johor Bahru (Senai/PTP/Tebrau).

Responsibilities

• Lead and supervise operational teams to achieve objectives.
• Plan warehouse manpower and equipment per requirements.
• Ensure compliance with policies, safety and security.
• Train staff on responsibilities, procedures, quality and safety.
• Advise management on warehouse matters, including issue escalation.
• Coordinate corrective actions for quality management system.
• Monitor contract KPIs and service performance.
• Manage customer relationships to meet service standards.
• Collaborate with cross-functional teams on budgets, P&L and costs.

Skills

Leadership

People management

WMS

ERP

Excel

English communication

Education

Diploma or Degree in any discipline

Tools

WMS software

ERP systems

Microsoft Excel

Job description

DHL Supply Chain is seeking an experienced Operations Manager based in Johor Bahru to lead and develop mid-to-large teams in contract logistics. You will ensure smooth warehouse operations, manage manpower and equipment, and drive compliance with safety and quality standards.

Proficiency with WMS/ERP and Excel is essential, along with strong English communication. Join DHL and contribute to delivering reliable logistics services, managing budgets, and continuously improving KPIs across the