Warehouse Operations (Johor)

Joinimagine; Johor; On-site; MYR 90,000 - 130,000; Full time

Job summary

DHL Supply Chain is seeking an experienced Operations Manager based in Johor Bahru to lead and develop mid-to-large teams in contract logistics. You will ensure smooth warehouse operations, manage manpower and equipment, and drive compliance with safety and quality standards.

Proficiency with WMS/ERP and Excel is essential, along with strong English communication. Join DHL and contribute to delivering reliable logistics services, managing budgets, and continuously improving KPIs across the

Qualifications

• Minimum 5–7 years of relevant experience in contract logistics, warehouse operations, or a related field.
• Diploma or Degree in any discipline.
• Demonstrated leadership experience in managing and developing medium to large-sized teams.
• Good command of written and spoken English.
• Proficient in WMS, ERP systems, and Microsoft Excel.
• Knowledge and experience in Free Zone and bonded warehouse operations will be an added advantage.
• Willing to be based in Johor Bahru (Senai/PTP/Tebrau).

Responsibilities

• Lead and supervise operational teams to achieve objectives.
• Plan warehouse manpower and equipment per requirements.
• Ensure compliance with policies, safety and security.
• Train staff on responsibilities, procedures, quality and safety.
• Advise management on warehouse matters, including issue escalation.
• Coordinate corrective actions for quality management system.
• Monitor contract KPIs and service performance.
• Manage customer relationships to meet service standards.
• Collaborate with cross-functional teams on budgets, P&L and costs.

Skills

Leadership

People management

WMS

ERP

Excel

English communication

Education

Diploma or Degree in any discipline

Tools

WMS software

ERP systems

Microsoft Excel

Job description

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Lead, supervise and motivate operational teams to achieve business and operational objectives.
• Plan and manage warehouse manpower and equipment resources in line with operational requirements.
• Ensure compliance with company policies and procedures, including operational, safety and security requirements.
• Train and develop subordinate staff on job responsibilities, operational procedures, quality standards and safety requirements.
• Act as the primary operational advisor to the management team on warehouse and operational matters, including problem-solving and escalation of significant issues.
• Coordinate corrective and preventive actions to support the establishment, maintenance and continual improvement of the quality management system.
• Monitor and continuously improve contract KPIs and overall service performance.
• Manage customer relationships to ensure agreed service standards are consistently achieved and continuously improved.
• Work closely with cross-functional teams to manage contract financials, including budgets, P&L, revenue streams and operational costs.

Requirements

• Minimum 5–7 years of relevant experience in contract logistics, warehouse operations, or a related field.
• Diploma or Degree in any discipline.
• Demonstrated leadership experience in managing and developing medium to large-sized teams.
• Good command of written and spoken English.
• Proficient in WMS, ERP systems, and Microsoft Excel.
• Knowledge and experience in Free Zone and bonded warehouse operations will be an added advantage.
• Willing to be based in Johor Bahru (Senai/PTP/Tebrau).