Senior Warehouse & Logistics Leader, Multi-Site Ops

DHL Asia Pacific Shared Services Sdn Bhd

Malaysia

On-site

MYR 180,000 - 280,000

Full time

14 days+

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Job summary

DHL Asia Pacific Shared Services Sdn Bhd in Malaysia is seeking an experienced Senior Warehouse Leader to oversee end-to-end operations across multiple sites. You will ensure efficient receiving, storage, and order fulfillment while driving productivity and service levels.

The role requires a strong track record in large-scale warehouse management, KPI governance, and multi-site leadership to meet SLAs and customer expectations. MBA or equivalent is a plus; Cyberjaya facility experience valued.

Qualifications

Bachelor's degree in Supply Chain, Logistics, Business Admin, Engineering, or related field.
MBA or advanced degree preferred for senior roles.
10–15+ years warehousing, logistics, or supply chain ops experience.
5–8 years in a senior leadership role managing large-scale warehouse ops.

Responsibilities

Lead end-to-end warehouse operations across one or multiple sites.
Ensure efficient receiving, storage, inventory control, order fulfillment, packing, and shipping activities.
Develop and implement strategies to improve productivity, quality, and service levels.
Monitor KPIs and take corrective actions where needed.
Drive operational excellence initiatives and process optimization programs.
Manage workforce planning, succession planning, and talent development.
Serve as primary ops contact for key customers and stakeholders.
Ensure SLAs and customer expectations are consistently achieved.
Conduct regular business reviews with customers and internal stakeholders.
Monitor P&L performance and control operating expenses.
Ensure inventory accuracy through effective controls.
Oversee cycle counts, stock audits, and reconciliations.