Senior Operations Assistant

Joinimagine; Selangor; On-site; MYR 28,000 - 39,000; Full time

Job summary

DHL is hiring for a warehouse operations role in Malaysia. The successful candidate will support inbound and outbound tasks, verify documents, and maintain accurate records. You will handle pallet movements, cycle counts, and ensure safety and cleanliness in a high-volume logistics environment.

Fluency in English and Bahasa Malaysia is required, with the ability to work with minimal supervision and adapt to changing priorities across daily tasks in Puncak Alam.

Qualifications

• Able to read and write English & Bahasa Malaysia.
• Ability to work with minimum supervision.
• Ability to use good judgment in making decisions.
• Fundamental working knowledge of statistics.
• Flexible and able to work with little or no supervision.
• Able to interface with diverse personalities and work environments.
• Able to adjust priorities in response to business needs.
• Able to handle and maintain MHE where required.
• Able to work in Puncak Alam.

Responsibilities

• Lead daily inbound and outbound operations and monitor KPI progress.
• Ensure proper follow up on outstanding issues and process adherence.
• Prepare incident reports for damages or discrepancies.
• Verify documents and update systems accurately and timely.
• Perform picking, put away, and ferry pallets to staging areas.
• Off-load incoming stocks and load outgoing stocks.
• Assist in housekeeping during cycle counts and maintain clean work areas.
• Report any damage to supervisor and comply with safety rules for MHE.

Skills

Basic English literacy

Bahasa Malaysia fluency

Attention to detail

Teamwork

Education

High school diploma

Tools

MHE operation knowledge

Job description

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day

Responsibilities

To ensure all assignments are met within the specific deliverables concerned.

• Customer KPIs
• To ensure proper follow up with all outstanding issues Process

1. To lead, monitor & follow up daily inbound & outbound operation.
2. To prepare incident report if found damages or discrepancy during daily operation.
3. Visually check on cargo i.e. dented cartons, wet cartons, torn cartons, short ship/ over ship & etc. Tally in and ensure accuracy.
4. Verify documents, update system accurately and timely.
5. To ensure the work instructions, requirements and SOP are adhered strictly.
6. Notify superior if there’s a problem executing efficiently.
7. To perform the physical picking, put away and support (ferrying of pallets to and staging area).
8. To off load incoming stocks and load outgoing stocks.
9. To assist in physical house keeping during the cycle count process.
10. Report to Supervisor, Operations on any damage either MHEs or goods.
11. To ensure cleanliness of surrounding work area.
12. To adhere to the Safety Regulations of Operating Material Handling Equipment. Rules & regulations set by the management.

• Ensure set KPIs are met.
• Adhere strictly to process flow.
• Adhere strictly to standard warehouse requirements and SOP.

Requirements

• Able to read and write English & Bahasa Malaysia.
• Ability to work with minimum supervision
• Ability to use good judgment in making decisions,
• Fundamental working knowledge of statistics
• Must be flexible and able to work effectively within organization with little or no direct supervision.
• Must be able to interface successfully with various personalities, cultures and work environments.
• Must be able to readily adjust priorities and tasks in response to business needs.
• Able to handle and maintain MHE (where required)
• Able to work in Puncak Alam