Warehouse Lead, Fulfilment Centre (Penang)

Shopee; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading e-commerce platform is looking for a Warehouse Manager in Kuala Lumpur, Malaysia. The role involves overseeing warehouse operations, ensuring compliance with service agreements, and managing inventory processes. Candidates should have experience in fulfillment and demonstrate strong management and analytical skills. Effective communication in both local language and English is required. This position focuses on team leadership and performance evaluation.

Qualifications

• Experience in fulfillment, warehouse management, operation, manufacturing, or related fields.
• Demonstrated management experience in an operational environment.
• Proven analytical and operational management skills.

Responsibilities

• Manage warehouse operations aligning with company policies.
• Oversee inbounding of new inventory and reverse logistics.
• Ensure service level agreements are met.

Skills

People management

Analytical skills

Problem solving

Communication

Interpersonal skills

Job description

Job Description

• Oversee and strategically manage the warehouse, ensuring alignment with company policies and vision.
• Oversee the inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound operations, and maintenance operations.
• Ensure that service level agreements (SLAs) are met for all warehouse operations.
• Manage various analyses, including cost/benefit, cost optimization, delivery/returns performance, forecasts, and solution feasibility.
• Lead team briefings, conduct weekly meetings with staff, and hold regular meetings to evaluate team performance.
• Conduct studies and provide recommendations to management for strategic initiatives, utilizing analytics and a strong understanding of the local market.
• Produce regular reports and statistics, including warehouse key metrics, shrinkage reports, stock movement reports, and cost reports.

Requirements

• Ideally experience in fulfillment, warehouse management, operation, manufacturing or related fields.
• Demonstrated people management experience in an operational environment with your team responsibility.
• Proven analytical skills and operational management skills.
• Strong problem solving, presentation, communication, and interpersonal skills
• Good Verbal and Written communication skills in Local Language and English.
• Proven ability in leading a team in a result-oriented environment.
• Potential working location: Penang