Warehouse Lead, Fulfilment Centre (Seberang Perai, Penang)

Shopee Mobile Malaysia Sdn Bhd; Seberang Perai; On-site; MYR 60,000 - 100,000; Full time

Job summary

Shopee Mobile Malaysia Sdn Bhd is seeking a warehouse leader to oversee inbounding of inventory, reverse logistics, inventory control, outbound operations, and maintenance, ensuring alignment with company policies and vision.

You will monitor service level agreements, lead team briefings, conduct weekly staff meetings, and provide performance evaluations, supported by strong analytics and local market understanding.

Qualifications

• Experience in fulfillment, warehouse management, operation, manufacturing or related fields.
• Proven people management in an operational environment.
• Strong analytical and operational management skills.
• Excellent problem solving, presentation, and communication abilities.
• Good verbal and written communication in local language and English.

Responsibilities

• Oversee inbounding of inventory, reverse logistics, warehouse inventory, outbound operations, and maintenance.
• Ensure SLAs are met for all warehouse operations.
• Lead team briefings, weekly staff meetings, and performance reviews.
• Produce regular warehouse metrics reports and cost reports.
• Conduct analyses for cost optimization, forecasts, and feasibility for strategic initiatives.

Skills

Analytical skills

Operational mgmt

Problem solving

Presentation

Communication

Interpersonal

Bilingual ENG/Local

Job description

Oversee and strategically manage the warehouse, ensuring alignment with company policies and vision.

Oversee the inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound operations, and maintenance operations.

Ensure that service level agreements (SLAs) are met for all warehouse operations.

Manage various analyses, including cost/benefit, cost optimization, delivery/returns performance, forecasts, and solution feasibility.

Lead team briefings, conduct weekly meetings with staff, and hold regular meetings to evaluate team performance.

Conduct studies and provide recommendations to management for strategic initiatives, utilizing analytics and a strong understanding of the local market.

Produce regular reports and statistics, including warehouse key metrics, shrinkage reports, stock movement reports, and cost reports.

Requirement:

Ideally experience in fulfillment, warehouse management, operation, manufacturing or related fields.

Demonstrated people management experience in an operational environment with your team responsibility.

Proven analytical skills and operational management skills.

Strong problem solving, presentation, communication, and interpersonal skills

Good Verbal and Written communication skills in Local Language and English.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.