Vacuum Services Sales Engineer - Growth & Tech Support

Hatch Asia; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Hatch Asia is seeking a Sales Engineer for Vacuum Services in Kuala Lumpur. Grow VTS revenue by direct selling to new and existing accounts, implementing strategic sales plans and promoting service products and spares in the region.

You will collaborate with service operations and equipment sales teams, provide training and support on installation and commissioning, and develop market intelligence while maintaining strong customer relationships. Regional SEA experience is a plus.

Qualifications

• Minimum 5 years in service business plus experience selling or supporting proposals or 3 years of selling equipment service direct.
• Recognised mechanical / electronics trade or similar preferred.
• Experience with VT branded equipment highly advantageous.
• Regional experience in SEA will be an advantage.

Responsibilities

• Grow inhouse and field service revenue using all available service resources (STC, direct, field service and 3rd parties where applicable).
• Support distribution network in the region to grow indirect service sales as well as provide technical support where required.
• Ensure the retention and support of existing business with a focus on growth in terms of margin, contract term and/or coverage.
• Support New Product Sales in support of major bids where service profile is key to wining the business and to maintain the reputation of the VTS Service Business.
• Develop market intelligence to better understand customer needs and trends.
• Report on Competitor OEM and 3rd Party Service Activity.
• Provide timely reports on Service Sales performance and maintain an updated customer contacts and machine population.
• To effectively manage the account receivables & overdue to protect working capital.
• Develop 3rd party service providers in regions where VTS do not have local competence either with direct service support or distribution channels.
• Support and foster One Team spirit of teamwork, open communication, fairness and respect for all individuals within the organization.

Skills

Service sales

Negotiation

Communication skills

Analytical thinking

Customer relationship

Microsoft Office

Independence

Team player

Education

Mechanical/Electronics trade

Job description

Hatch Asia is seeking a Sales Engineer for Vacuum Services in Kuala Lumpur. Grow VTS revenue by direct selling to new and existing accounts, implementing strategic sales plans and promoting service products and spares in the region.

You will collaborate with service operations and equipment sales teams, provide training and support on installation and commissioning, and develop market intelligence while maintaining strong customer relationships. Regional SEA experience is a plus.