Sales Engineer - Vacuum Services

Hatch Asia; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Hatch Asia is seeking a Sales Engineer for Vacuum Services in Kuala Lumpur. Grow VTS revenue by direct selling to new and existing accounts, implementing strategic sales plans and promoting service products and spares in the region.

You will collaborate with service operations and equipment sales teams, provide training and support on installation and commissioning, and develop market intelligence while maintaining strong customer relationships. Regional SEA experience is a plus.

Qualifications

• Minimum 5 years in service business plus experience selling or supporting proposals or 3 years of selling equipment service direct.
• Recognised mechanical / electronics trade or similar preferred.
• Experience with VT branded equipment highly advantageous.
• Regional experience in SEA will be an advantage.

Responsibilities

• Grow inhouse and field service revenue using all available service resources (STC, direct, field service and 3rd parties where applicable).
• Support distribution network in the region to grow indirect service sales as well as provide technical support where required.
• Ensure the retention and support of existing business with a focus on growth in terms of margin, contract term and/or coverage.
• Support New Product Sales in support of major bids where service profile is key to wining the business and to maintain the reputation of the VTS Service Business.
• Develop market intelligence to better understand customer needs and trends.
• Report on Competitor OEM and 3rd Party Service Activity.
• Provide timely reports on Service Sales performance and maintain an updated customer contacts and machine population.
• To effectively manage the account receivables & overdue to protect working capital.
• Develop 3rd party service providers in regions where VTS do not have local competence either with direct service support or distribution channels.
• Support and foster One Team spirit of teamwork, open communication, fairness and respect for all individuals within the organization.

Skills

Service sales

Negotiation

Communication skills

Analytical thinking

Customer relationship

Microsoft Office

Independence

Team player

Education

Mechanical/Electronics trade

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Sales Engineer - Vacuum Services

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish our candidates' career success.

Over the years, we have innovated and improved how we identify and assess talents to deliver our clients' successful talent strategies.

Our client has established itself as a renowned manufacturing in Vacuum Services .

We are looking for an exceptional Sales EngineerGrow VTS Business via direct selling to new and existing accounts through the implementation of VTS strategic sales and pricing plans and promotion of service products and spares in the region

The Challenges

• Grow inhouse and field service revenue, using all available service resources (STC, direct, field service and 3rd parties where applicable)
• Support distribution network in the region to grow indirect service sales as well as provide technical support where required.
• Ensure the retention and support of existing business with a focus on growth in terms of margin, contract term &/or coverage
• Support New Product Sales in support of major bids where service profile is key to wining of the business and to maintain the reputation of the of VTS Service Business
• Develop market intelligence to better understanding of customer needs and trends.
• Report on Competitor OEM and 3rd Party Service Activity
• Provide timely reports on Service Sales performance and maintain an updated customer contacts and machine population.
• To effectively manage the account receivables & overdue to protect working capital
• Develope partnerships with equipment sales team & service operations team to improve the productivity by offering total solution to the customer
• Provide product training, installation and commission support in conjunction with service operations team
• Develop 3rd party service providers in regions where VTS do not have local competence either with direct service support or distribution channels.
• Support and foster One Team spirit of teamwork, open communication, fairness and respect for all individuals within the organization
• Safeguard integrity and transparency of operations and of the legal structure by making sure that our Business Code of Practice is understood and applied where relevant.

What It Takes

• Minimum 5 Years of working within Service Business + experience of selling or supporting commercial proposals or 3 Years of selling equipment service direct.
• Recognised mechanical / electronics trade or similar preferred
• Experience with VT branded equipment highly advantageous
• Regional experience in SEA will be an advantage.
• Good understanding of vacuum applications
• Strategic and analytical thinker with good communication skills and excellent negotiating skills
• Ambitious, goals/targets
• Proactive and self-motivated person, can-do attitude
• Able to work independently.
• Good interpersonal skills, meticulous in work and strong team player
• Possess very positive attitude and excellent customer relationship.
• Good organization and time management skills
• Strong analytical, planning, and forecasting skills
• Result-oriented, able to multi-task in a fast-paced environment
• Strong customer orientated attitude with a self-starter attitude
• Proficient in Microsoft Office applications

All information will be kept in the strictest confidentiality.
Notification priority will be given to shortlisted candidates.