Utilization Management Manager

PIL Shipping Malaysia Sdn Bhd; Subang Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

Pacific International Lines (PIL) in Malaysia seeks a highly experienced Utilization Manager to join the Selangor team. The role focuses on optimizing cargo space and ensuring efficient vessel utilization, coordinating with partners and internal teams.

The ideal candidate has 3–4 years in the maritime industry, strong English communication, and a change-management mindset to adapt to evolving business needs. Microsoft 365 proficiency is preferred for daily tasks.

Qualifications

• Bachelor’s degree with 3–4 years of experience in the maritime industry or equivalent.
• Strong written and verbal communication skills in English.
• Change management mindset and adaptability to evolving business needs.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Control and monitor space to fulfill BSA/ BWA.
• Coordinate with consortium partner, CS team, Operation team, and terminal.
• Manage allocation by customer and cargo mix to optimize space utilization.
• Provide forecast (CBF) to partner and trade 3 times a week.
• Monitor and update loading factor; share with Sales, CS, PILHQ Trade for actions.
• Summarize final lifting volume to Operation Department for stowage planning.
• Set direction to drive weekly sales activities.
• Track customer performance on a regular basis.
• Collect and share market intel and feedback with Trade.
• Monitor vessel schedule and update closing time to all concerned parties.

Skills

Communication skills

Change management

Adaptability

Teamwork

Problem solving

Education

Bachelor’s degree in maritime or related field

Tools

Microsoft 365

Job description

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career

We are seeking a highly experienced and motivated Utilization Manager to join our dynamic team in the Selangor, Malaysia. This role will be responsible for optimizing cargo flows and ensuring efficient utilization of vessel spaces.

Key Responsibilities:

Control and monitor space to fulfill BSA/ BWA

Coordinate with consortium partner, CS team, Operation team, and terminal for smooth operation.

Manage allocation by customer and cargo mix to optimize space utilization

Provide forecast (CBF) to partner and trade 3 times a week

Monitor and update loading factor constantly to share the information with relevant stakeholders, including Sales, CS, PILHQ Trade for necessary actions to be taken to ensure down and full utilization.

Summarize final lifting volume to Operation Department for stowage planning.

Set the direction to drive weekly sales activities.

Track customer performance on a regular basis.

Collect and share market Intel and feedback with Trade.

Monitor vessel schedule and update closing time to all concerned parties.

Administrative update of lifting forecast in the system.

Support operational alignment on service changes, blank sailings, inducement calls, or capacity adjustments.

Identify opportunities to improve utilization through process enhancements or better forecasting.

MUST HAVE:

Bachelor’s degree with 3–4 years of experience in the maritime industry, or an equivalent combination of education and relevant experience.

Strong written and verbal communication skills in English.

Change management mindset with the ability to adapt to evolving business needs.

Ability to thrive in a fast-paced and dynamic environment.

Proficient in Microsoft 365 applications.

WE VALUE:

Excellent communication skills, with the ability to engage effectively with internal and external stakeholders.

Ability to work independently while contributing positively as part of a team.

Positive, professional, and collaborative attitude.

Good understanding of PIL service products, equipment availability, and operational requirements.

Strong team management skills, with the ability to guide, support, and motivate others.

Customer-focused mindset with a commitment to delivering responsive and effective service.