Utilization Management Manager (Malaysia)

Pacific International Lines; Malaysia; Remote; MYR 60,000 - 120,000; Full time

Job summary

Pacific International Lines (PIL) in Malaysia seeks a seasoned Utilization Manager to optimize cargo space and vessel utilization in Selangor. You will coordinate with CS, operations, and terminals, monitor loading factors, and forecast capacity three times weekly to support sales and planning.

The role requires a bachelor’s degree and 3–4 years in maritime operations, strong English communication, and proficiency with Microsoft 365 in a fast-paced environment.

Qualifications

• Bachelor’s degree with 3–4 years of experience in the maritime industry or equivalent.
• Strong written and verbal communication skills in English.
• Change management mindset and ability to adapt to evolving business needs.
• Proficient in Microsoft 365 applications.

Responsibilities

• Control and monitor space to fulfill BSA/ BWA.
• Coordinate with consortium partner, CS team, Operation team, and terminal.
• Manage allocation by customer and cargo mix to optimize space utilization.
• Provide forecast (CBF) to partner and trade 3 times a week.
• Monitor and update loading factor and share with stakeholders.

Skills

English communication

Change management

Adaptability

Microsoft 365

Education

Bachelor’s degree with 3–4 years maritime experience

Tools

Microsoft 365

Job description

DRIVING CONNECTIVITY

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career

We are seeking a highly experienced and motivated Utilization Manager to join our dynamic team in the Selangor, Malaysia. This role will be responsible for optimizing cargo flows and ensuring efficient utilization of vessel spaces.

Key Responsibilities:

• Control and monitor space to fulfill BSA/ BWA
• Coordinate with consortium partner, CS team, Operation team, and terminal for smooth operation.
• Manage allocation by customer and cargo mix to optimize space utilization
• Provide forecast (CBF) to partner and trade 3 times a week
• Monitor and update loading factor constantly to share the information with relevant stakeholders, including Sales, CS, PILHQ Trade for necessary actions to be taken to ensure down and full utilization.
• Summarize final lifting volume to Operation Department for stowage planning.
• Set the direction to drive weekly sales activities.
• Track customer performance on a regular basis.
• Collect and share market Intel and feedback with Trade.
• Monitor vessel schedule and update closing time to all concerned parties.
• Administrative update of lifting forecast in the system.
• Support operational alignment on service changes, blank sailings, inducement calls, or capacity adjustments.
• Identify opportunities to improve utilization through process enhancements or better forecasting.

MUST HAVE:

• Bachelor’s degree with 3–4 years of experience in the maritime industry, or an equivalent combination of education and relevant experience.
• Strong written and verbal communication skills in English.
• Change management mindset with the ability to adapt to evolving business needs.
• Ability to thrive in a fast-paced and dynamic environment.
• Proficient in Microsoft 365 applications.

WE VALUE:

• Excellent communication skills, with the ability to engage effectively with internal and external stakeholders.
• Ability to work independently while contributing positively as part of a team.
• Positive, professional, and collaborative attitude.
• Good understanding of PIL service products, equipment availability, and operational requirements.
• Strong team management skills, with the ability to guide, support, and motivate others.
• Customer-focused mindset with a commitment to delivering responsive and effective service.

Why Join Us:

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.