Utilization Management Executive

Pacific International Lines; Malaysia; On-site; MYR 67,000 - 100,000; Full time

Job summary

Pacific International Lines (PIL) invites applications for a Utilization Management Executive in Selangor, Malaysia. The role focuses on managing vessel capacity, optimizing container space, and guiding booking decisions to balance customer needs with operational efficiency.

The successful candidate will collaborate with Sales, Logistics, Trade, Customer Service, and back-office teams to implement booking rules and analyze demand, vessel constraints, and market trends to drive space optimization

Qualifications

• Diploma or bachelor degree with 1–2 years' Maritime Industry experience.
• Fluent in both spoken and written English.
• Proficient in Microsoft 365.
• Knowledge of liner shipping is preferred.
• Strong organizational and coordination abilities.
• Ability to work under pressure and solve problems proactively.

Responsibilities

• Oversee vessel capacity allocation and space optimization.
• Coordinate with Sales, Logistics, and Customer Service teams.
• Support booking decisions to balance customer needs and efficiency.
• Implement and adjust booking acceptance rules.
• Analyze market trends and vessel constraints for space optimization.
• Maintain visibility trackers for customer base and top clients.

Skills

Fluent English

M365 Proficient

Strong organizational skills

Ability to work under pressure

Team player

Liner shipping knowledge

Education

Diploma/ Bachelor degree in Maritime Industry or related field

Tools

M365

Job description

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With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We are seeking a highly motivated Utilization Management Executive to join our Selangor, Malaysia office. This role is responsible for managing vessel capacity allocation, optimizing container space utilization, and supporting booking decisions to balance customer needs with operational efficiency and business objectives. The role will work closely with Sales, Logistics, Trade, Customer Service, and back-office teams to implement and adjust booking acceptance rules in an agile and competitive manner. To also support “Best Cargo” selection by analyzing historical trends, real-time demand, and vessel constraints to drive effective space optimization.

Key Responsibilities:

• Oversee the utilization rate of assigned trades, optimizing cargo selection for loading according to vessel profile and guidance from the Trade and UM Manager and Commercial Head
• Ensure effective management of space management includes monitoring of booking pace, shortfall ratio, provide accurate loading forecasting
• Actively review the customer base within responsible trade routes, steering Commercial teams to hunt and foster new business relationships and expanding market reach
• Ensure customer-tier prioritization is effectively implemented in daily operations, delivering commitments for key customers as per space protection list or NRA (No Roll Assurance) VAS terms
• Create and maintain visibility for customer base diversity ratio management status trackers, such as CIF/FOB and FAK/NAC ratios, active customers amount, top 10 customers weighing. Conduct regular reviews with the management team to drive continuous improvement and strategic decision-making.
• Provide high-quality and efficient market intelligence to the Trade team, supporting on providing MRG proposals according to market dynamic and customers' feedback shared by sales colleagues
• Lead discussions with commercial teams in coordination with the Trade team, ensuring commercial strategies align with market conditions and business objectives
• Collaborate closely with the Customer Service and back-office teams to confirm space and booking details, ensuring seamless coordination and operational smoothness.

MUST HAVE:

• Diploma/ Bachelor degree with 1-2 years of experience in the Maritime Industry or the equivalent combination of education and experience.
• Fluent in both oral and written English
• Proficient in M365
• Preferred candidate with understanding of liner shipping
• Strong organizational and coordination abilities
• Ability to work under pressure and solve problems proactively

WE VALUE:

• A team player who thrives in a dynamic and collaborative environment.
• An individual with an interest in the shipping industry, even if they have minimal experience.
• A forward-thinker who is eager to contribute to the company's growth and sustainability initiatives.
• Ability to work collaboratively in a fast-paced environment.

Why Join Us:

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

Eligibility to Apply:

This position is open to nationals or individuals who currently have the legal right to work in Malaysia. Applicants without this eligibility will not be considered.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.