Executive, Cargo Operations

American President Lines; Port Klang; On-site; MYR 45,000 - 78,000; Full time

Job summary

CMA CGM Group in Malaysia seeks an Executive, Cargo Operations to monitor vessel calls, coordinate berthing, and support cargo management at Port Klang. You will liaise with vessels, terminals and partners to ensure timely operations.

The role requires strong English and Bahasa Malaysia, excellent interpersonal skills, and willingness to work outside normal hours to support critical shipments.

Qualifications

• Preferably with working experience in similar capacity in shipping industry.
• Ability to communicate independently with Agencies, Terminals & Partners.
• Possesses excellent interpersonal skills and good communication skills in English and Bahasa Malaysia, both oral and written.
• Computer Literate (Microsoft Office Applications).
• Willing to support operations outside normal working hours, including weekends and public holidays.
• Positive attitude, mature & proactive with minimal supervision.

Responsibilities

• Monitor and respond to operational emails from vessels, principals, vendors, terminals, and internal stakeholders.
• Create and maintain vessel port calls, ensuring ETA and schedule information is always up to date.
• Update the BTR daily before 1200 hrs.
• Follow-up with terminals and ARO on berth arrangements and monitor any changes to vessel schedules.
• Daily communication with terminal on berth lineup, moves discrepancy, connection checking, special requirement if any from Master or Line ops.
• Track vessel arrivals, departures, and cargo operations, ensuring all required reports are received and submitted on time.
• Monitor each vessel's progress throughout its port stay until departure, addressing operational issues as they arise.
• Keep cargo throughput and loading information up to date.
• Review cargo summaries, loading plans, and special cargo requirements to ensure accuracy.
• Coordinate loading plans with terminals, vessel officers, ship managers, and other operational teams.
• Closely monitor tight and super-tight cargo connections to minimize delays and ensure smooth cargo flow.
• Monitor vessel ETA updates and communicate any changes to relevant stakeholders.
• Prepare and issue PCP (berthing prospect) notices according to the required timeline.
• Work closely with vendors and service providers to support operational needs, including urgent requests and vessel emergencies.
• Respond promptly to emails, Microsoft Teams messages, and operational group chats to ensure effective communication across all stakeholders.
• Ensure vessel departure report is sent within 24hrs upon vessel sailed.

Skills

Interpersonal skills

English proficiency (oral & written)

Bahasa Malaysia proficiency

Stakeholder communication

Microsoft Office

Tools

Microsoft Office

Job description

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ID: 590180

Location

Port Kelang, MY

Executive, Cargo Operations

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Job Summary

Monitor and support vessel calls at Singapore Port in ensuring prompt dispatch of vessels, execution of husbandry matters, and urgencies are attended to with utmost care and diligence under the guidance of seniors.

• Overview and support for Vessel's Operations, and performance
• Overview and support for execution of Husbandry arrangement
• Support service for cargo management

Job Responsibilities

Vessel Operations

• Monitor and respond promptly to operational emails from vessels, principals, vendors, terminals, and internal stakeholders.
• Create and maintain vessel port calls, ensuring ETA and schedule information is always up to date.
• Update the BTR daily before 1200 hrs.
• Follow-up with terminals and ARO on berth arrangements and monitor any changes to vessel schedules.
• Daily communication with terminal on berth lineup, moves discrepancy, connection checking, special requirement if any from Master or Line ops.
• Track vessel arrivals, departures, and cargo operations, ensuring all required reports are received and submitted on time.
• Monitor each vessel's progress throughout its port stay until departure, addressing operational issues as they arise.
• Keep cargo throughput and loading information up to date.
• Review cargo summaries, loading plans, and special cargo requirements to ensure accuracy.
• Coordinate loading plans with terminals, vessel officers, ship managers, and other operational teams.
• Closely monitor tight and super-tight cargo connections to minimize delays and ensure smooth cargo flow.

PCD & PCP Coordination

• Monitor vessel ETA updates and communicate any changes to relevant stakeholders.
• Prepare and issue PCP (berthing prospect) notices according to the required timeline:
• Special arrangement, Bunkering, Underwater inspections (UWI), Hot work permits, Surveys and certifications, Sludge disposal, Delivery and return of vessel spares
• Work closely with vendors and service providers to support operational needs, including urgent requests and vessel emergencies.

Reporting & Administration

• Respond promptly to emails, Microsoft Teams messages, and operational group chats to ensure effective communication across all stakeholders.
• Ensure vessel departure report is sent within 24hrs upon vessel sailed

Job Requirements

• Preferably with working experience in similar capacity in shipping industry.
• Ability to communicate independently with Agencies, Terminals & Partners.
• Possesses excellent interpersonal skills and good communication skills in English and Bahasa Malaysia, both oral and written.
• Computer Literate (Microsoft Office Applications).
• Willing to support operations outside normal working hours, including weekends and public holidays.
• Positive attitude, mature & proactive with minimal supervision .