Trainee\\Intern

Maersk Mexico; Petaling Jaya; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Maersk is seeking a Support Engineer for the FbM Platform in Malaysia. The role focuses on providing agile and quality technical support for FbM applications, including database tasks, automation scripting, and incident management, to ensure smooth operations and timely go-lives.

You will own the documentation of support tasks, monitor database performance, and collaborate with on-site teams to maintain secure and compliant systems as part of the platform’s daily maintenance and deployment

Qualifications

• Has the capability & ownership to drive analysis, evaluation and troubleshooting SQL tasks (MSSQL, MySQL) for FbM applications.
• Python scripting for automation in FbM environment.
• Provide database application support for all FbM applications.
• Hypercare database support during FbM project go-live.
• Responsible for database performance monitoring.
• Responsible for database administration.
• Take ownership of documenting the support tasks.
• Knowledge of access management and security compliance.
• Understanding of incident, problem, change management and adherence to SLA/KPI.

Connaissances

SQL troubleshooting

Python scripting

Incident management

Change management

SLA/KPI adherence

Outils

MSSQL

MySQL

Database administration

Description du poste

The Fulfilled by Maersk Platform is looking for a Support engineer who will provide support to FbM Level 1 Support Engineer. The right candidates for these positions will possess a need to provide agile and quality support services for business operations, and then coordinate the installation, upgrading and daily maintenance of Maersk Contract Logistics Applications (Warehouse Management System, Depot Management System, Yard Management System, Middleware, Legacy, Omni Channel Transportation) used by the Platform. Understanding of technology in an FbM operational environment, having earned this experience through a career spent on-site supporting operational teams.

• Has the capability & take ownership to drive the analysis, evaluation and troubleshooting the SQL tasks (MSSQL, MYSQL) and related issues for all the FbM Applications.
• Python scripting for automation
• Provide database application support for all FbM Applications.
• Providing Hypercare database support during FbM project go-live.
• Responsible for database performance monitoring.
• Responsible for database administration.
• Take ownership of documenting the support tasks.
• Having basic knowledge on access management and security compliance.
• Having a good understanding of incident management, problem management, change management, and adherence to the SLA, KPI.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.