Trainee\\Intern

Maersk Malaysia Sdn. Bhd.; Petaling Jaya; Vor Ort; MYR 60.000 - 90.000; Vollzeit

Zusammenfassung

Maersk's Fulfilled by Maersk Platform in Malaysia is seeking a Support Engineer to provide Level 1 support for FbM applications, coordinating installation, upgrades and daily maintenance of WMS, DMS, Yard Management System, Middleware and legacy components used by the Platform.

You will work on-site with operational teams, handle MSSQL/MySQL tasks, Python scripting for automation, database administration and Hypercare during go-live, while documenting tasks and ensuring security compliance and

Qualifikationen

• Experience supporting FbM applications and operational teams.
• Knowledge of MSSQL, MySQL and Python scripting for automation.
• Experience with database performance monitoring and administration.
• Understanding of incident, problem, change management and SLA/KPI compliance.

Aufgaben

• Provide Level 1 support and troubleshoot database related issues for FbM applications.
• Coordinate installation, upgrades and daily maintenance of Maersk Contract Logistics Applications (WMS, DMS, Yard, Middleware, Legacy).
• Document support tasks and ensure security compliance.
• Provide Hypercare support during FbM project go-live.
• Monitor and optimize database performance.

Kenntnisse

SQL troubleshooting

Python scripting

Database administration

Incident management

SLA/KPI adherence

Documentation

Tools

MS SQL Server

MySQL

Jobbeschreibung

The Fulfilled by Maersk Platform is looking for a Support engineer who will provide support to FbM Level 1 Support Engineer. The right candidates for these positions will possess a need to provide agile and quality support services for business operations, and then coordinate the installation, upgrading and daily maintenance of Maersk Contract Logistics Applications (Warehouse Management System, Depot Management System, Yard Management System, Middleware, Legacy, Omni Channel Transportation) used by the Platform.

Understanding of technology in an FbM operational environment, having earned this experience through a career spent on-site supporting operational teams.

• Has the capability & take ownership to drive the analysis, evaluation and troubleshooting the SQL tasks (MSSQL, MYSQL) and related issues for all the FbM Applications.
• Python scripting for automation
• Provide database application support for all FbM Applications.
• Providing Hypercare database support during FbM project go-live.
• Responsible for database performance monitoring.
• Responsible for database administration.
• Take ownership of documenting the support tasks.
• Having basic knowledge on access management and security compliance.
• Having a good understanding of incident management, problem management, change management, and adherence to the SLA, KPI.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.