Thai-Speaking Financial Support Specialist

BrightPath Talent Co.; Malaysia; On-site; MYR 33,480 - 55,800; Full time

Benefits offered by this job

Competitive compensation

Annual leave: 17-21 days

Medical insurance

Relocation Allowance

Night Shift Allowance

Job summary

BrightPath Talent Co. is seeking a dedicated Customer Support Officer who is fluent in Thai to join their growing team in Malaysia. The role involves responding to inquiries, providing advanced financial customer service, and cooperating effectively with other departments. A business-related degree and prior customer service experience are preferred, along with excellent communication skills in both Thai and English. The position offers full-time employment and a supportive, multicultural work environment.

Qualifications

• Business related degree and experience.
• Customer service/support experience in the financial industry preferred.
• Excellent verbal and written skills in Thai language.
• Good command of the English language (oral and written) is a must.
• Flexible shift rotation is a must.

Responsibilities

• Respond to inquiries via live chat, email, and phone.
• Provide advanced financial customer service.
• Consult with appropriate specialist staff as required.
• Identify areas for improvement and share suggestions and feedback.
• Work effectively with other departments.

Skills

Customer service/support experience

Communication skills

Multitasking ability

Thai language proficiency

English language proficiency

Education

Business related degree

Job description

BrightPath Talent Co. is seeking a dedicated Customer Support Officer who is fluent in Thai to join their growing team in Malaysia. The role involves responding to inquiries, providing advanced financial customer service, and cooperating effectively with other departments. A business-related degree and prior customer service experience are preferred, along with excellent communication skills in both Thai and English. The position offers full-time employment and a supportive, multicultural work environment.