Thai Collections Consultant – Day Shift, Global Finance Ops

Deloitte Southeast Asia; Kuala Lumpur; Presencial; MYR 28.000 - 45.000; Jornada completa

Descripción de la vacante

Deloitte Southeast Asia in Kuala Lumpur is launching an entry-level BPO role focused on Thai-speaking customer support. You will answer queries, resolve billing issues, and help disputes, working closely with the Billing team in a day-shift, office-based setting.

Ideal for fresh diploma holders seeking hands-on finance customer service experience in an international environment, with structured training and cross-market exposure.

Formación

• Diploma holder or equivalent required.
• Thai language proficiency to support and engage with customers.
• No prior experience required; structured training and on-the-job learning provided.

Responsabilidades

• Interact with customers via inbound and outbound calls to address billing, collections, and account queries.
• Understand customer needs and provide responsive, personalized support to build trust.
• Collaborate with Billing and other teams to resolve issues and move cases toward resolution.

Conocimientos

Thai language

Communication

Customer service

Educación

Diploma or equivalent

Descripción del empleo

Deloitte Southeast Asia in Kuala Lumpur is launching an entry-level BPO role focused on Thai-speaking customer support. You will answer queries, resolve billing issues, and help disputes, working closely with the Billing team in a day-shift, office-based setting.

Ideal for fresh diploma holders seeking hands-on finance customer service experience in an international environment, with structured training and cross-market exposure.