Japanese-Speaking Financial Support Specialist

BrightPath Talent Co.; Malaysia; Hybrid; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Annual leave: 17-21 days

Medical insurance

Relocation Allowance

Job summary

BrightPath Talent Co. is seeking a Customer Support Officer - Japanese Speaking in Malaysia. This full-time position involves responding to inquiries, providing excellent customer service, and working with various departments. Candidates should have a business-related degree and experience in customer support within the financial sector. Japanese proficiency is essential, alongside good English skills. The package includes competitive compensation, medical insurance, and a multicultural work environment.

Qualifications

• Experience in customer service/support in the financial industry preferred.
• Ability to multitask and adapt to different situations.
• Excellent interpersonal skills to communicate with clients effectively.

Responsibilities

• Respond to inquiries via live chat, email, and phone.
• Provide advanced financial customer service.
• Identify areas for improvement and provide feedback.

Skills

Customer service/support

Japanese proficiency

English proficiency

Communication skills

Computer literacy

Education

Business related degree

Job description

BrightPath Talent Co. is seeking a Customer Support Officer - Japanese Speaking in Malaysia. This full-time position involves responding to inquiries, providing excellent customer service, and working with various departments. Candidates should have a business-related degree and experience in customer support within the financial sector. Japanese proficiency is essential, alongside good English skills. The package includes competitive compensation, medical insurance, and a multicultural work environment.