Thai-Speaking Customer Acquisition Specialist

Convergys; Kuala Lumpur; On-site; MYR 72,000 - 110,000; Full time

Job summary

Convergys in Kuala Lumpur seeks a Specialist, Customer Acquisition (Thai Speaker) to drive new business and renewals. You will engage customers through outbound calls and emails, articulate product value, and maintain CRM records to ensure data accuracy and proactive follow-up.

The role reports to a Sales Manager and requires strong communication in Thai and English. The position focuses on acquiring customers, management of high-volume outreach, and collaboration with the sales team to hit

Qualifications

• Experience in customer acquisition or sales roles is preferred.
• Strong communication and negotiation skills.
• Ability to manage multiple outbound contacts daily via phone and email.

Responsibilities

• Demonstrate value of products/services to customers.
• Provide weekly/monthly/quarterly sales forecasts.
• Handle objections and renew contracts where applicable.
• Maintain CRM data and customer interactions with accuracy.

Skills

Thai language

Sales

CRM

Phone outreach

Job description

Convergys in Kuala Lumpur seeks a Specialist, Customer Acquisition (Thai Speaker) to drive new business and renewals. You will engage customers through outbound calls and emails, articulate product value, and maintain CRM records to ensure data accuracy and proactive follow-up.

The role reports to a Sales Manager and requires strong communication in Thai and English. The position focuses on acquiring customers, management of high-volume outreach, and collaboration with the sales team to hit