Test Management Lead — Governance, Delivery & KPIs

British American Tobacco (Malaysia) Berhad (BATM); Subang Jaya; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Annual performance bonus

Health plans

Work-life balance initiatives

Transportation support

Flexible holiday plan

Online learning platforms

Leadership growth programs

Job summary

British American Tobacco (Malaysia) Berhad in Selangor seeks a Test Manager to lead the Test Management service provider pool and govern testing strategy, plans, and execution. You will drive capacity planning, KPI dashboards, and partner coordination to ensure delivery excellence.

The role requires 5+ years in Testing/QA and strong experience with test management tools like ADO; a Bachelor's degree is required.

Qualifications

• Bachelor's degree in IT, CS, Business, Engineering or related field.
• 5+ years in Testing, QA, Test Management or IT governance.
• Experience coordinating service partners and testing teams.
• Experience with test management tools and KPI dashboards (e.g., Power BI, ADO).
• Strong understanding of automation and performance testing concepts.

Responsibilities

• Own the Test Management resource pool, capacity planning and delivery tracking.
• Governing test strategies, plans, execution, defect management and reporting.
• Coordinate readiness, risks, and governance aligned to testing standards.
• Drive governance of Test Management tools and KPI dashboards.
• Deliver consolidated service performance reporting and stakeholder reviews.

Skills

Test management

Demand management

Capacity planning

Service delivery tracking

Communication

Power BI

Education

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering or related field

Tools

ADO

Power BI

Job description

British American Tobacco (Malaysia) Berhad in Selangor seeks a Test Manager to lead the Test Management service provider pool and govern testing strategy, plans, and execution. You will drive capacity planning, KPI dashboards, and partner coordination to ensure delivery excellence.

The role requires 5+ years in Testing/QA and strong experience with test management tools like ADO; a Bachelor's degree is required.