Global Manufacturing Quality Assurance Lead

BAT; George Town; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Annual performance bonus

Health plans

Flexible holiday plan

Job summary

British American Tobacco in Penang, Malaysia seeks a Manufacturing Quality Assurance Manager to ensure continuous high-quality product delivery from External Supply partners. You will review processes, drive improvements, and ensure right-first-time capability across supplier tiers.

This role reports to the NC Quality Performance Manager and involves close collaboration with operations, procurement, and NPD teams.

Qualifications

• Operations-based Quality management in FMCG Manufacturing / electronics environments.
• Experience with APQP, PPAP and NPI processes is preferred.
• Strong problem solving with data-driven improvement mindset.

Responsibilities

• Liaise with Tier 1 suppliers to manage quality performance and drive continuous improvement.
• Assess supply base process capability and opportunities to increase output while maintaining quality.
• Analyze data to monitor QA output and lead corrective actions.
• Lead PPAP/APQP process validation and supplier process changes.
• Travel to supplier sites as needed to resolve issues and ensure supply continuity.
• Support Lean Six Sigma projects and contribute to GB initiatives on-site.

Skills

Quality management

APQP

Six Sigma

Problem solving

Statistical analysis

Cross-functional collaboration

Education

Masters in Operations Management / Engineering / Science

Excellent English communication

Experience in electronics/manufacturing

Tools

Minitab

PCBA testing

Job description

British American Tobacco in Penang, Malaysia seeks a Manufacturing Quality Assurance Manager to ensure continuous high-quality product delivery from External Supply partners. You will review processes, drive improvements, and ensure right-first-time capability across supplier tiers.

This role reports to the NC Quality Performance Manager and involves close collaboration with operations, procurement, and NPD teams.