Global Manufacturing QA Manager – Supplier Quality

British American Tobacco (Malaysia) Berhad (BATM); Penang; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Annual bonus

Health plans vary by country

Transportation support

Flexible holiday plan

Training & development

Job summary

British American Tobacco Malaysia seeks a Manufacturing Quality Assurance Manager in Penang to ensure continuous delivery of high-quality products from External Supply partners. You will lead quality performance at Tier 1 suppliers, drive process improvements, and support right-first-time capability across the supply base.

You will collaborate with operations, procurement and NPD, review PPAP/APQP, manage QC metrics, and travel to suppliers as needed to validate changes and drive Six Sigma

Qualifications

• 2–5 years of operations-based quality management in FMCG supply chain.
• Experience with monthly and weekly control cycles.
• Experience with APQP/PPAP and new product introduction.

Responsibilities

• Oversee day-to-day quality performance at Tier 1 suppliers.
• Respond to supplier issues promptly as a local partner.
• Assess supply-base process capability and identify improvements.
• Manage BAU quality output, analyze data and drive improvements.
• Lead actions aligned to consumer complaints and quality glide paths.
• Manage APQP/PPAP activities and supplier process changes; validate PSWs.
• Travel to 2nd/3rd tier suppliers as needed and drive Lean Six Sigma projects.

Skills

Quality management

Process analysis

APQP

PPAP

VSM

FMEA

SPC

8D

Data analysis

Leadership

Education

Masters in Operations Management

Engineering/Science degree

Tools

Minitab

Excel

Job description

British American Tobacco Malaysia seeks a Manufacturing Quality Assurance Manager in Penang to ensure continuous delivery of high-quality products from External Supply partners. You will lead quality performance at Tier 1 suppliers, drive process improvements, and support right-first-time capability across the supply base.

You will collaborate with operations, procurement and NPD, review PPAP/APQP, manage QC metrics, and travel to suppliers as needed to validate changes and drive Six Sigma