Senior Test Technical Manager - Automation & Performance

The British American Tobacco Group; Subang Jaya; Hybrid; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Market-leading bonus

Health plans

Transportation support

Flexible holiday plan

Online learning platforms

Job summary

BAT DBS in Selangor, Malaysia is seeking a Test Technical Manager to lead technical testing service delivery and governance across Project and BAU portfolios. You will own automation and performance testing tooling, drive standards, and coordinate with cross-functional teams to ensure secure, compliant testing practices.

You will guide Automation, Performance, and Test Data Engineers, provide technical metrics for monthly reporting, and push continuous improvements through modern testing

Qualifications

• Bachelor’s degree in computer science, IT, engineering or related discipline with 8+ years in Software Testing or Quality Engineering.
• 5+ years of experience in technical leadership, automation governance, performance testing governance or technical testing service management.
• Experience managing automation and/or performance testing service partner resources from demand through delivery.
• Hands-on or technical governance experience with ADO, Tosca, NeoLoad and LiveCompare.

Responsibilities

• Manage the Execution Service Provider across Project and BAU demand, including demand intake, effort assessment, capacity planning, allocation, and delivery tracking.
• Provide technical direction and support to Engineers and Leads, ensuring deliverables align with agreed standards, reusable frameworks, delivery priorities, and reporting expectations.
• Monitor productivity, execution quality, maintainability, and service provider performance across testing services.
• Own and govern the BAT testing tools landscape, including tool availability, access, configuration, upgrades, usage governance, integrations, and support coordination.
• Partner with platform, infrastructure, DevOps teams, tool vendors, and service providers to maintain stable, secure, compliant, and effective testing tools.
• Act as the primary SPOC for Automation, Performance, and Test Data Engineers, providing technical guidance, critical issue support, and coordinating dependencies across tools, environments, frameworks, data, and delivery teams.
• Drive quality engineering and continuous improvement through service execution standards, Shift-Left Testing, Continuous Testing, AI-assisted testing, root cause analysis, POCs, and innovation initiatives.
• Provide service performance reporting and governance, including delivery metrics, technical service health, capacity, risks, issues, blockers, trend analysis, and improvement recommendations.

Skills

Technical leadership

Automation governance

Performance testing

Tool governance

Vendor coordination

Troubleshooting

Reporting metrics

Education

Bachelor’s degree in CS/IT/Engineering

Tools

ADO

Tosca

NeoLoad

LiveCompare

Job description

BAT DBS in Selangor, Malaysia is seeking a Test Technical Manager to lead technical testing service delivery and governance across Project and BAU portfolios. You will own automation and performance testing tooling, drive standards, and coordinate with cross-functional teams to ensure secure, compliant testing practices.

You will guide Automation, Performance, and Test Data Engineers, provide technical metrics for monthly reporting, and push continuous improvements through modern testing