Tenant Care Admin Specialist

PROBID RESOURCES SDN. BHD.; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Probid Resources Sdn. Bhd. in Kuala Lumpur is seeking an Admin Support (Tenant Care) to provide essential administrative support for tenant care operations and assist with inquiries.

The role requires a Diploma in Administration/Management or related field, at least 1 year in customer service, and strong MS Office skills. You will handle calls, emails, and maintain tenant records, coordinating with departments to resolve issues.

Qualifications

• Diploma in Administration, Management or related field.
• At least 1 year of working experience in customer service.
• Good verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel and PowerPoint).
• Strong organisational skills and attention to detail.
• Good problem-solving skills and ability to work independently as well as in a team.
• Positive attitude, responsible and customer-oriented.

Responsibilities

• Provide administrative support for tenant care operations.
• Attend to tenant enquiries and provide appropriate assistance.
• Handle incoming calls, emails and general correspondence.
• Maintain and update tenant records and documentation.
• Coordinate with relevant departments to resolve tenant-related matters.
• Perform other administrative duties as assigned.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Problem solving

Team collaboration

Independent work

Education

Diploma in Administration/Management or related

Tools

MS Office Suite (Word, Excel, PowerPoint)

Job description

Probid Resources Sdn. Bhd. in Kuala Lumpur is seeking an Admin Support (Tenant Care) to provide essential administrative support for tenant care operations and assist with inquiries.

The role requires a Diploma in Administration/Management or related field, at least 1 year in customer service, and strong MS Office skills. You will handle calls, emails, and maintain tenant records, coordinating with departments to resolve issues.