Admin Support (Tenant Care)

PROBID RESOURCES SDN. BHD.; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Probid Resources Sdn. Bhd. in Kuala Lumpur is seeking an Admin Support (Tenant Care) to provide essential administrative support for tenant care operations and assist with inquiries.

The role requires a Diploma in Administration/Management or related field, at least 1 year in customer service, and strong MS Office skills. You will handle calls, emails, and maintain tenant records, coordinating with departments to resolve issues.

Qualifications

• Diploma in Administration, Management or related field.
• At least 1 year of working experience in customer service.
• Good verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel and PowerPoint).
• Strong organisational skills and attention to detail.
• Good problem-solving skills and ability to work independently as well as in a team.
• Positive attitude, responsible and customer-oriented.

Responsibilities

• Provide administrative support for tenant care operations.
• Attend to tenant enquiries and provide appropriate assistance.
• Handle incoming calls, emails and general correspondence.
• Maintain and update tenant records and documentation.
• Coordinate with relevant departments to resolve tenant-related matters.
• Perform other administrative duties as assigned.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Problem solving

Team collaboration

Independent work

Education

Diploma in Administration/Management or related

Tools

MS Office Suite (Word, Excel, PowerPoint)

Job description

Greetings from Probid Resources Sdn. Bhd.

We are a manpower services company appointed by KLCC Group to support their recruitment process. We are currently seeking a responsible and experienced Admin Support (Tenant Care) to be based in Kuala Lumpur. Provide administrative support for tenant care operations, attending to tenant enquiries and providing appropriate assistance.

What you'll be doing

• Provide administrative support for tenant care operations
• Attend to tenant enquiries and provide appropriate assistance
• Handle incoming calls, emails and general correspondence
• Maintain and update tenant records and documentation
• Coordinate with relevant departments to resolve tenant-related matters
• Perform other administrative duties as assigned

What we're looking for

• Minimum Diploma in Administration, Management or a related field
• At least 1 year of working experience in customer service
• Good verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel and PowerPoint)
• Strong organisational skills and attention to detail
• Good problem-solving skills and ability to work independently as well as in a team
• Positive attitude, responsible and customer-oriented

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?
• How would you rate your English language skills?
• How many years' experience do you have as a Customer Service and Administration Officer?

We are dealing with Oil and Gas company, looking for suitable qualified candidates to be based in Klang Valley area for the following position.