TelesalesExecutive(Outreach)

MINNTS SDN. BHD.; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Job summary

MINNTS SDN. BHD. is seeking a driven Sales Executive/Outreach Executive to engage with Enterprise customers through outbound calls, WhatsApp and digital channels. You will identify customer needs, promote business solutions and build strong relationships to drive growth.

Join us to develop your B2B sales experience, work within a structured process, and receive training and coaching to hit targets and KPIs.

Qualifications

• Strong communication, negotiation and relationship-building skills.
• Comfortable working with sales targets and KPIs.
• Good computer and CRM literacy.
• Self-motivated, adaptable and results-driven.

Responsibilities

• Conduct outbound calls and digital engagement with prospective and existing customers.
• Promote Enterprise products and business solutions.
• Identify customer needs and recommend suitable solutions.
• Qualify leads and convert opportunities into sales.
• Follow up on enquiries, renewals and retention opportunities.
• Maintain an active sales pipeline.
• Update customer information and sales activities accurately in CRM.
• Deliver professional customer service and comply with company sales processes.
• Achieve assigned sales, conversion, retention and productivity targets.

Skills

Communication

Negotiation

Relationship building

Education

Bachelor’s or Diploma in Business/Marketing/Communications

Tools

CRM

Job description

We are looking for a driven and customer-focused Sales Executive/Outreach Executive to engage with prospective and existing Enterprise customers through outbound calls, WhatsApp and digital channels.

You will be responsible for identifying customer needs, promoting suitable business solutions, converting sales opportunities and maintaining strong customer relationships.

Key Responsibilities

Conduct outbound calls and digital engagement with prospective and existing customers

Promote Enterprise products and business solutions

Identify customer needs and recommend suitable solutions

Qualify leads and convert opportunities into sales

Follow up on enquiries, renewals and retention opportunities

Maintain an active sales pipeline

Update customer information and sales activities accurately in CRM

Deliver professional customer service and comply with company sales processes

Achieve assigned sales, conversion, retention and productivity targets

Requirements

Diploma or Bachelor's Degree in Business, Marketing, Communications or related field

1–3 years' experience in telesales, outbound sales, contact centre or customer service

B2B / Enterprise sales experience is an advantage

Strong communication, negotiation and relationship-building skills

Comfortable working with sales targets and KPIs

Good computer and CRM literacy

Self-motivated, adaptable and results-driven

Why Join Us

Opportunity to develop your B2B and Enterprise sales experience

Exposure to structured sales and customer engagement processes

Training and coaching provided