Telesales Executive

MACTION SDN. BHD.; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

MACTION SDN. BHD. is seeking a dynamic Telesales Executive to connect business owners and professionals with our training and consultancy programs in Kuala Lumpur.

You will handle outbound and inbound calls, advise on suitable courses, and build long-term relationships that drive repeat sales. Manage your own client portfolio in a CRM-driven environment, meet monthly targets with attractive incentives, and support consultants in preparing proposals for corporate clients.

Qualifications

• 1–2 years’ experience in telemarketing, sales, consulting, customer service, or education advisory roles.
• Strong phone communication, persuasion, and negotiation skills.
• Candidates proficient in Chinese are preferred to effectively communicate with Mandarin-speaking clients.
• Diploma in Business, Marketing or related field is an advantage.

Responsibilities

• Conduct outbound and inbound sales calls to advise clients on suitable business training, courses, and development programs.
• Follow up on enquiries, leads, and existing clients to build long-term relationships and drive repeat sales.
• Manage and grow your own client portfolio using CRM systems.
• Achieve monthly sales targets with attractive incentives and commission schemes.
• Identify new business opportunities and propose creative tele-sales strategies.

Skills

Phone communication

Persuasion

Negotiation

Mandarin language

Education

Diploma in Business or Marketing

Tools

CRM systems

CRM software

Job description

MACTION is a dynamic executive training institution committed to empowering businesses, entrepreneurs, and franchisees through impactful, results-driven programs. The company also provides business consultancy services related to KPI performance, as well as trademark and franchise registration.

Telesales Executive – Business Training & Consultancy Solutions

Are you passionate about helping business owners and professionals grow? Join us as Telesales where you’ll connect clients with impactful courses, workshops, and development programs that transform their businesses

Conduct outbound and inbound sales calls to advise clients on suitable business training, courses, and development programs.

Follow up on enquiries, leads, and existing clients to build long-term relationships and drive repeat sales.

Manage and grow your own client portfolio using CRM systems.

Achieve monthly sales targets with attractive incentives and commission schemes.

Identify new business opportunities and propose creative tele-sales strategies.

Business Education & Consultancy Support

Understand program modules (leadership, marketing, finance, business strategy, etc.)

Explain training outcomes clearly to clients.

Support consultants in preparing proposals for corporate clients.

Support sales follow-ups from digital marketing campaigns, events, and online enquiries

Coordinate with internal teams to create promotional materials (brochures, social media packs, event kits).

Conduct competitor research and gather market insights.

Requirement

1–2 years’ experience in telemarketing, sales, consulting, customer service, or education advisory roles

Strong phone communication, persuasion, and negotiation skills.

Candidates proficient in Chinese are preferred to effectively communicate with Mandarin-speaking clients

Able to multitask, stay organised and work independently.

Diploma in Business, Marketing or related field is an advantage.

MAACTION SDN. BHD. is a dynamic executive training institution committed to empowering businesses, entrepreneurs, and franchisees through impactful, results-driven programs. The company also provides business consultancy services related to KPI performance, as well as trademark and franchise registration.

MAACTION SDN. BHD. is a dynamic executive training institution committed to empowering businesses, entrepreneurs, and franchisees through impactful, results-driven programs. The company also provides business consultancy services related to KPI performance, as well as trademark and franchise registration.