Sales Support & Telesales Executive

Quorse; Petaling Jaya; On-site; MYR 42,000 - 64,000; Full time

Job summary

Quorse is seeking a Sales Support & Telesales Executive to join our growing team in Petaling Jaya. You’ll be involved throughout the sales journey—from making the first call to following up with prospects, preparing quotations, processing orders and helping turn opportunities into successful sales.

You will update the CRM, track leads and quotations, coordinate with internal teams for delivery, and strive to support monthly targets. Fresh graduates with the right attitude are welcome to apply.

Qualifications

• 1–3 years of experience in telesales, inside sales, sales support, customer service or business development is an advantage
• Fresh graduates with the right attitude and strong communication skills are welcome to apply
• Experience in training, education, corporate services or B2B sales will be an advantage
• Good command of English and Bahasa Malaysia
• Comfortable using Microsoft Office and Microsoft Outlook

Responsibilities

• Make outbound calls to potential corporate clients
• Introduce our training programmes and identify business opportunities
• Conduct telesales and generate new leads
• Follow up with prospects, existing clients and enquiries
• Understand client needs and recommend suitable solutions
• Maintain regular communication with clients
• Prepare quotations and proposals
• Follow up on quotations and convert opportunities into sales
• Process sales orders accurately
• Coordinate with internal teams to ensure smooth delivery of client requirements
• Update and maintain the sales database / CRM
• Track leads, quotations and follow-up activities
• Monitor sales progress and contribute towards monthly targets
• Identify opportunities for upselling and cross-selling

Skills

Outbound calling

Telesales

Lead generation

Relationship building

CRM

Communication skills

Tools

CRM system

MS Office

Job description

We’re looking for a Sales Support & Telesales Executive to join our growing team!

This is more than just a sales administration role. You’ll be involved throughout the sales journey — from making the first call, following up with prospects, preparing quotations, processing orders and helping turn opportunities into successful sales.

Job scope :

We’re looking for a Sales Support & Telesales Executive to join our growing team!

This is more than just a sales administration role. You’ll be involved throughout the sales journey — from making the first call, following up with prospects, preparing quotations, processing orders and helping turn opportunities into successful sales.

Job scope :

MAKE THE CALLS

• Make outbound calls to potential corporate clients
• Introduce our training programmes and identify business opportunities
• Conduct telesales and generate new leads

BUILD THE RELATIONSHIPS

• Follow up with prospects, existing clients and enquiries
• Understand client needs and recommend suitable solutions
• Maintain regular communication with clients

SUPPORT THE SALES PROCESS

• Prepare quotations and proposals
• Follow up on quotations and convert opportunities into sales
• Process sales orders accurately
• Coordinate with internal teams to ensure smooth delivery of client requirements

KEEP THE PIPELINE MOVING

• Update and maintain the sales database / CRM
• Track leads, quotations and follow-up activities
• Monitor sales progress and contribute towards monthly targets
• Identify opportunities for upselling and cross-selling

We’re looking for someone who is:

• comfortable speaking to new people over the phone
• you don’t wait for opportunities; you create them
• you know that good sales often require good follow-up
• able to manage quotations, orders and multiple follow-ups
• motivated by achieving results
• willing to understand our products and recommend the right solutions

Requirements :

• 1–3 years of experience in telesales, inside sales, sales support, customer service or business development is an advantage
• Fresh graduates with the right attitude and strong communication skills are also welcome to apply
• Experience in training, education, corporate services or B2B sales will be an advantage
• Good command of English and Bahasa Malaysia
• Comfortable using Microsoft Office and Microsoft Outlook