Telemarketing Executive

Maskavia Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 60,000; Full time

Job summary

Maskavia Sdn Bhd in Kuala Lumpur is seeking a proactive telesales specialist to drive outbound calls and generate leads across Healthcare, Finance, Retail, and the Public Sector divisions. You will understand customer needs and provide tailored solutions to close sales and support the team in meeting revenue targets.

As a driven professional, you will maintain CRM records, handle objections professionally, and ensure high customer satisfaction with a confident, courteous and proactive approach

Qualifications

• Minimum 1 year of experience in telesales, telemarketing, or customer service
• Goal-oriented, self-motivated, and resilient to rejection
• Enthusiastic, self-motivated and driven to succeed
• Ability to work in a fast paced, target driven environment

Responsibilities

• Conduct outbound calls to generate leads and close sales
• Understand customer needs and provide tailored solutions
• Provide support to the team to achieve predetermined revenue targets
• Handle customer objections and resolve conflicts professionally
• Maintain accurate records in our CRM system
• Ensure complete customer satisfaction and provide a knowledgeable, courteous, efficient, confident and proactive point of contact to customers

Skills

Telesales

Telemarketing

Customer service

Lead generation

Job description

You will make outbound calls to prospective and existing clients to sell, cross-sell, or upgrade services within one of four specialized divisions: Healthcare, Finance, Retail, and the Public Sector.

Key responsibilities

Conduct outbound calls to generate leads and close sales

Understand customer needs and provide tailored solutions

Provide support to the team to achieve predetermined revenue targets

Handle customer objections and resolve conflicts professionally

Maintain accurate records in our CRM system

Ensure complete customer satisfaction and provide a knowledgeable, courteous, efficient, confident and proactive point of contact to customers

About you

Minimum 1 year of experience in telesales, telemarketing, or customer service

Goal-oriented, self-motivated, and resilient to rejection

Enthusiastic, self-motivated and driven to succeed

Ability to work in a fast paced, target driven environment

Established in 1986, Maskavia Sdn Bhd and its subsidiary Qmatic (M) Sdn. Bhd. are pioneers of Customer Flow Management corporation providing customised solutions to support the varied and demanding requirements of its customers. Another subsidiary QM Technology Sdn Bhd, undertakes in house research and development in electronics and software. We are a well diversified Group with a strong focus in the core areas of information technology and electronics. Leading blue chip corporations value our business philosophy of a mutually beneficial long-term relationship. Visit our website for further information: www.maskavia.com