Telemarketing Executive (Appointment Setting)

SummitNext Technologies Sdn Bhd; Kuala Lumpur; On-site; MYR 27,900 - 39,060; Full time

Job summary

A technology solutions provider in Kuala Lumpur, Malaysia is looking for a passionate Telemarketing Executive to join their team. This role involves identifying business opportunities through cold-calling and email campaigns, generating leads, and collaborating with internal teams to enhance customer relations. Candidates should possess a diploma in Marketing or a related field, with 1-2 years of experience in telemarketing, and strong communication skills. This position offers an opportunity to work in a dynamic environment and meet monthly sales targets.

Qualifications

• 1-2 years of experience in outbound sales or telemarketing.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.

Responsibilities

• Identify and pursue new business opportunities through cold-calling and email.
• Generate and follow up on leads, converting them into sales appointments.
• Collaborate with internal teams to gather insights on customer needs.

Skills

Strong communication skills

Negotiation skills

Interpersonal skills

Analytical skills

Organizational skills

Time management skills

Education

Diploma or degree in Marketing, Sales, or a related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

About the job Telemarketing Executive (Appointment Setting)

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Telemarketing Executive, providing outstanding support to our renowned clients in the Automotive sector with outstanding service and professionalism.

Position

Key Responsibilities

• Identify and pursue new business opportunities through cold-calling and email campaigns to potential customers
• Develop and maintain a strong understanding of our products and services to effectively communicate their value to customers
• Build relationships with potential customers, understand their needs, and identify opportunities to upsell and cross-sell our products and services
• Generate and follow up on leads, converting them into sales appointments and ultimately into closed deals
• Meet and exceed monthly sales targets, with a focus on increasing revenue growth and market share
• Collaborate with internal teams, such as marketing and product development, to stay up-to-date on new products and services and gather insights on customer needs
• Maintain accurate records of sales activities, leads, and customer interactions.
• Attend training sessions to enhance product knowledge and sales skills

Requirements

• Diploma or degree in Marketing, Sales, or a related field
• 1-2 years of experience in outbound sales or telemarketing
• Strong communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively
• Strong analytical skills, with the ability to analyze sales data and adjust strategies accordingly