Telecom Pre-Sales Engineer – Network Solutions

Cloud Telecom (M) Sdn Bhd; Johor Bahru; On-site; MYR 67,000 - 134,000; Full time

Job summary

Cloud Telecommunications (M) Sdn Bhd, located in Johor Bahru, is expanding its team to drive pre-sales engineering for telecom connectivity solutions in Malaysia and the region.

The role involves collaborating with sales and technical teams to design and propose network and security solutions, support in closing orders, and ensure smooth deployment from planning through commissioning. Based at Menara MSC Cyberport, the candidate will help maximise network performance and customer satisfaction.

Qualifications

• Diploma or degree in Telecommunications or related field.
• Ability to design and propose telecom/network connectivity solutions.
• Experience in pre-sales activities and customer engagement.
• Based in Johor Bahru with willingness to travel regionally.

Responsibilities

• Supporting sales in closing new orders.
• Performing pre-sales activities, engaging customer for solutioning.
• Supports in implementing new network solutions and/or improving the efficiency of current networks and or Projects.
• Supports configuring firewalls, routing and switching to maximise network efficiency and security.
• Maximising network performance through ongoing monitoring and troubleshooting.
• Supports investigation of any network faults.
• Supports updating network equipment to the latest firmware releases.
• Supports installation, configuration, testing and commissioning of Systems, including Operating Systems, Applications Software and System Management Tools for projects.

Skills

Solution design

Customer engagement

Pre-sales

Networking basics

Education

Diploma/Degree in Telecommunications / Electrical / Electronics / Computer Engineering

Job description

Cloud Telecommunications (M) Sdn Bhd, located in Johor Bahru, is expanding its team to drive pre-sales engineering for telecom connectivity solutions in Malaysia and the region.

The role involves collaborating with sales and technical teams to design and propose network and security solutions, support in closing orders, and ensure smooth deployment from planning through commissioning. Based at Menara MSC Cyberport, the candidate will help maximise network performance and customer satisfaction.